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9.4 / 10 Guest Rating

The Palmer Collective

12-14 Palmer Street, Townsville, au

The Palmer Collective - main view

About the Property

Modern 4-Star Hotel in the Heart of Townsville

Luxurious Amenities: Enjoy a refreshing dip in the pool, relax in the spa, or stay active in the fitness centre. With free WiFi, cable channels, and convenient parking, your stay is sure to be comfortable and enjoyable.

Prime Location: Surrounded by restaurants, cafes, and boutiques on Palmer Street, and close to Townsville Shopping Centre, our hotel is the perfect base for your city exploration. Don't forget to visit the nearby Strand Park with its swimming pool, beautiful beaches, and vibrant community art displays.

Book now to experience the perfect blend of luxury and convenience at our modern hotel in Townsville.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that there is a 1.5% surcharge when you pay with a credit card at the hotel’s front desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
Deluxe King Room - Photo 6
Deluxe King Room - Photo 7
1/7

Deluxe King Room

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

21 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Deluxe King Room

Non-refundable
Room Only
20% OFF$165.26

$132.21

Includes taxes & fees
Deluxe Queen Room - Photo 1
Deluxe Queen Room - Photo 2
Deluxe Queen Room - Photo 3
Deluxe Queen Room - Photo 4
Deluxe Queen Room - Photo 5
Deluxe Queen Room - Photo 6
Deluxe Queen Room - Photo 7
Deluxe Queen Room - Photo 8
1/8

Deluxe Queen Room

This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

18 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryer

Deluxe Queen Room

Non-refundable
Room Only
20% OFF$157.76

$126.21

Includes taxes & fees

Guest Reviews

9.4
Exceptional2609 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness9.1
Service10.0
Location10.0
Room Quality8.6
Amenities8.6
Value for Money9.6
Food and Beverage9.6
Overall Experience9.9

Select topics to read reviews

G
GaryauAU
Verified booking
couple
Standard Room
Stayed in Jun 28, 2026

"Unfortunately, when you have groups of males staying on the same floor we did not appreciate bad language and people kno"

4.0

Location was great

When neighbours or other rooms had a shower or used the toilet all the noise echoed through our room

Helpful?
A
AndrewauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Clean rooms, good amenities and great location"

7.0

Great location

Was overall pretty good

Helpful?
Y
YvetteauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

10.0
Helpful?
M
MariaauAU
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Our home away from home."

9.0

Always like our stay at the Palmer Collective. Great location. Comfortable rooms. Very friendly staff. Love the welcome treats.

Increased rates when sporting events etc on locally.

Helpful?
K
KylieauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 26, 2026

"Exceptional"

10.0
Helpful?
M
MariaauAU
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Exceptional"

9.0
Helpful?
D
DamianauAU
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Exceptional"

9.0
Helpful?
B
BrendaauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Exceptional"

9.0

Central to eateries. Easy to get in and out of. Secure, Clean and tidy

Helpful?
G
GeraldauAU
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Very Good"

7.0
Helpful?
M
MichaelauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jun 25, 2026

"Exceptional"

9.0

Comfortable and quite

No room service

Helpful?
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