Holiday Inn Express Shrewsbury by IHG

The staff were helpful.

The room allocated to me and my husband was smelly. I had to spray with lots of perfume to mask it before I eventually settled in the room.

Staff. Cleanliness, bed, comfort,

Breakfast. I wasn't impressed with the breakfast. It was ok.

The staff were amazing. Very informative and super friendly.

The bus to town doesn't run a Sunday 😆

Location was great, halfway to North Wales on our motorbikes. We arrived late in the evening, and the Bar staff were extra helpful and very kind. Breakfast was delicious, our room was nice and comfortable.

There was no toilet brush in the room. The shower draining system was probably clogged and was very smelly. The cleanliness of the shower, especially at the bottom corners, lots of dirt came out when we had a shower.

Convenient location and good parking.

It would benefit from a deep clean

Nothing special run of the mill

No door in the bathroom no plug in the sink big moth in the room on booking in Youvhave low standards I expected better

Air conditioning, parking available

Short staffed (I assume) in morning meaning difficult to get table that had been cleared and there were quite a lot of breakfast items unavailable. Shower could have been cleaner. I tried to contact the hotel before the stay with a query and didn’t get a response from various communication methods (booking.com messages, email and phone call)

Staff were exceptionally busy but tried really hard to help customers

The bathroom wasn't very clean and the duvet was disgusting. I always strip my bed when I leave and I have never see such a badly stained duvet. There are no plugs next to the bed to charge a phone so if you want to check your phone/time whilst its charging over night you have to get up and go across the room.