Bahia Principe Grand Jamaica - All Inclusive

Beach was great, pool was alright. Have to line up for food right away when buffet first opens or you will starve because people who live nearby get a day pass and pack out the whole resort where you wait on lines for the buffet and when you finally get there there’s barely anything to eat. A casual meal at the buffet will take 2+ hours just to get some breakfast or lunch and if you arrive an hour after they open you will be waiting for awhile. The restaurants (especially the buffe) have poor ac units so you will be sitting there sweating while eating bland terrible food. I suggest go to the knife that was the only decent meal we had while staying there for the week. The sodas are all tasteless and have little to no carbonation. I am a drinker and I can count on 1 hand how many drinks I had because I would rather just stick with water or juice at that point. Save your money and don’t come here if you know what decent service or food is, unless you want to eat only jerk chicken and the worst driest burgers and softest hot dogs with stale bread. (I have pictures of everything) I go to 2/3 resorts a year including ritz in Puerto Rico. Been to 8 sandals resorts. 14 cruises. I’m an avid traveler and thought to enjoy a kids friendly resort in Jamaica for his birthday. Never again, I’ve been to this brand as a kid and they went way down hill in Jamaica. Now for the good things. Staff are very friendly great energy. Beach is very nice & pool is decent.

The food was excellent however there were long lines for every meal. Some staff went above and beyond, others seemed like they didn’t want to be there and were not very professional. The guests at the property were majority locals which was very interesting to see-perhaps they were running a discount. Loved our room!!! Thankfully we got one of the newly renovated rooms. I’d try the Luxury side next time, it will be an entirely different experience no doubt.

property was clean well kept. what i didn’t like was the hotel was dated some members of the staff was rude.

Beautiful place Need a few repairs around the bathrooms

The air conditioner in my room did not work. We called multiple times and after several calls maintenance finally came and did nothing. We could not sleep due to the heat. There's no air in the elevators or in the hibachi restaurant. The air barely worked in the buffet restaurant. There was no relief from the heat.

Poor customer service. Dirty property. Limited dining. The beach is beautiful.

The staff are all friendly and the cleaning staff do a great job. The food at the buffet was okay. It was not anything of great flavor. At the restaurants the food was better and especially at the Mikado. The downfall was the lines for food were super long. And lots of the foods were quickly taken and not replaced. The drinks by the pool were gross and in dirty cups. The drinks at the bar by the lobby was the best. If you want real Jamaican food the resort does not have it. You will have to leave for a day trip to visit the town.

Food menu was not varied

Pretty good, clean, I loved my bedroom close to kids clubs and water parks. I will recommend for the future. I traveled with friends and family. We got up early for eating breakfast by 7:00 a.m. when We returned to the bedroom by 7:25a.m. The bedroom was locked. We had three bedrooms, my sister, and my friend. my friend V. is a person with disabilities and I had a bedroom with my Grandson he is four years old. We had to walk to front desk to report that both bedrooms were lack. This was hard because our transportation was in the front desk by 8:00. This happened the last day. Take care of situation like this. Kids clubs very nice, my grandson loves them.

Rude