Haughton Hall Hotel & Leisure Club

Excellent customer service

Absolutely nothing. Staff were friendly,

Hotel very run down, bathroom had mould on ceilings, all window frame rotten and crumbling, no hot water, bathroom window would not shut, smell of cat urine in the corridors, rooms freezing cold

Lovely staff, huge room with comfy bed, great pool facilities. I would say that the place needed a bit of an update. For example, the carpets need changing and it needs a good cleaning in terms of the ceilings and walls etc. That being said for the price it was fine.

Huge GDPR issue in that as you walk up the stairs, you can see the computer with everybody's full name and room number. I pointed this out to a member of staff who turned the computer screen off but said he couldn't really do anything about it.

Location was fine, good price

Could hear the room next doors tv too easily as well as the noise they made talking and using the toilet facilities.