Hacienda Puno

The location is central, but the city has very little to offer. Primarily it is a stopping point for those visiting Lake Titicaca and the floating islands. That said, the hotel is a nice little oasis in an otherwise bland neighborhood. The rooms and bathrooms were spacious and the breakfast was good.

Comforter was unclean. However, when notified when I was to sleep. Came to change it. 2 luggages were handed to hotel staff for storage at 0930, upon retrieved the padlock of one was missing. Lost stuff? Yes. Worse money.

We have been fortunate to have acceptable places to stay while in Peru, but Hacienda Puna was the best. The hotel is located close to shopping and historical places, and a 20 minute walk to the port. The staff was friendly and very helpful, particularly The young gal at the front desk In the afternoons. The service in the restaurant was better than good and the food was excellent. The rooms were made up early and efficiently.

We reserved Hacienda Puno because they claim to have self-parking. They don't. We arrived late and had to park illegally on the street because all the parking garages in the neighborhood were closed. That meant we had to wake up at 6am to repark in a nearby garage. We would have NEVER paid so much for a Puno hotel if we'd have known that they do not, indeed, have a self-parking lot. Also, a 9am check-out is beyond ridiculous... especially when you arrive late and had to repark your car at 6am. The only good thing I can say is that they allowed us to leave at 10am instead of 9am, but didn't tell us until the morning that it'd be ok. The WIFI was not good. The shower had good, hot water. In the morning, there was a nice guy at the front desk who helped me find the underground parking at Hotel Royal for my next night's stay in the Uros.

Very nice hotel. We found a great deal the night before so the price was really good for us. The breakfast was decent with lots of fresh fruit, breads, and eggs. When we checked in we were offered a tour to Uros and Taquile for 90 soles per person, however when we walked down to the pier, we found what seemed to be a very similar tour for only 25 soles per person (which we enjoyed very much)

Good location, internet works fine, clean and comfortable room. We had to leave early, before breakfast time so they gave us a lunch box! Nice service!

The first night we had a room 2 nd floor with view on the street with to much noise of cars and musics. The second night was with window in the "interior", though less noisy, but not really agreedable.

I can't complain at anything in this hotel. It was one of many hotel I used during my visit in Peru and it was the best one for that price range.

I was pleased that I chose Hacienda Puno when I compared it with the location of other hotels. It was very convenient to get to the Plaza de Armas and the pedestrian street. Our room faced the street and it was noisy at times but since we returned from our trips very tired we fell asleep quickly. Staff were courteous and gave us directions or suggestions where to go.

Nice place, comfortable room, hot water with very high pressure. Staff very frinedly and helpful. didnt eat there so not sure of the food. Room was cold, it was winter time, they have a space heater there and we asked for another one which was provided easily and quickly good location, nice walk to the port and close to central plaza great value