Hacienda Puno

I wouldn't want to have paid full price and although my booking said 'lake view' the room didn't have one. Very little English spoken by staff, so make sure your Spanish is up to scratch - that goes for Peru in general. Good breakfast, good location.

The hotel is well located and offered a very comfortable room.

It was a very good experience, excellent service, and very comfortable room.

Well located, but our bedroom was noisy because of the street. Good breakfast buffet, and overall, clean hotel. No heating but you can ask for a small heater. Also, staff at the reception could be nicer.

The hotel was pretty good and the location was fantastic.

We were taking a 2 week road trip through Peru and stayed here for 2 days on our way out and 1 night on our way back home to Bolivia. We were treated with total respect and courtesy. OUr room on the first 2 nights was on the front side at the intersection, so it was a little noisy. Our room on our return was also on the front but not at the intersection and noise was no issue. We would stay there again and have already told friends to stay there when traveling through. Thank You!

The food in the restaurant was not that great, but the breakfast: ample. Rest: very good. The altitude affected me and the hotel staff was there in a jiffy with a mobile oxygen unit to give me treatment in my room....it made all the difference!I can recommend this hotel to anybody that needs a stay-over in Puno.

Very helpful staff and exceeding clean rooms. I would definitely recommend this hotel to anyone planning to visit Puno.

The hotel is ideally suited for central Puno and has a very friendly and informative front desk team.

nice place - good value