Comfort Suites Gainesville

Nothing

The beds were very comfortable. The entire hotel smelled very fresh and clean. The front desk staff was friendly and accommodating.

This is a good clean hotel. The beds were very comfortable and the pillows were plentiful and fluffy the way I like.

Service bad, receptionist not very nice. Took over 30 minutes to get checked in. He didn't even say thank you or inform me about breakfast, WIFI, ect. The AC didn't work, and I called several times with no answer, and they finally turned on an answering machine (which I left a message) they I called on my cell phone and same thing never answered> I'm still waiting for response.

Good location, clean and reasonable. Breakfast was not very good though. Will stay again when we go that way.

Charged on my business credit card 4 separate times and the front desk staff could not tell me what the charges were for. Stated I must call the 1800 number. My technicians drove hours to get on location, and we've never had an issue like this before. We paid online, directly through the hotel and it doesn't state that additional charges will be applied. They could not provide a receipt the morning my technicians checked out. They stayed 1 night. As for the overall Hotel, there's better options. We will not be staying here again, and our sister companies will be advised as well.

Nice stay

Road construction at entrance

The breakfast was okay but I wondered if it was even safe to eat as the entire hotel was not very clean.

The carpet was wet all through the room. The bed was broke. The wooden rectangle piece with the bedside lights was barely holding on the wall. There was a cockroach. The tiles were coming up and easily tripped over. The water in Cooke county is terrible which is used for coffee and orange juice. The sheets were the only thing that felt clean but then I was itchy. The ceiling looked like it was falling apart.

Nothing they called and said they were out of rooms and still proceeded to try and collect the room fee thank God my CC was locked..

Nothing they called and said they were out of rooms and still proceeded to try and collect the room fee thank God my CC was locked..