DoubleTree by Hilton Hotel Bristol South - Cadbury House

Staff were helpful. A little shabby in some areas of the room

Nice place but no tea biscuits in room wasn’t a cheap stay for one to justify. Far away place no lunch understandably because of hard times but still a hotel ain’t it

An older property, could benefit from netting to add privacy for rooms. Shame the pool couldn’t be accessed from the hotel without walking outside as this prevents walking in your dressing down. Sadly our check in experience felt somewhat underwhelming compared to the member of staff in front of us who was offered complimentary upgrade and didn’t have to ask for their cookies. Was advised two restaurants were open but didn’t have children’s menu for the one at the spa. Went to eat there and then advised they were not open. Not ideal stop if you have mobility issues.

Over all. Staff service soo good but in bedroom should need some changes, dressings chair was stucked between bed ,couldn't use, Dressings table handle hurted on right leg, left bruise on, space was very tiny.

Terrible hotel, any chance to charge they do, parking, internet access, which doesn’t work, rooms miles from reception, which stink of cooking smells, incorrect items being served in the bar, management obviously care more about money than customers, overpriced and best avoided.

Excellent hotel, well organised, good use of facilities.

Didn’t feel what we stayed in was a family room and like past reviews there was no bedding for the kids bed we only stayed one night and wouldn’t want to stay longer in that room but over all it was ok considering you are in the middle of no where why charge for parking but spa was very nice

Not a great stay, restaurant took 3 attempts to issue correct bill, hotel very noisy, staff does no react when you ask them to check what's going on, breakfast very poor, a man walked into my room on day 2 saying he wasn't aware I extended my stay, I didn't, I had 3 night stay, all in all , not great

Having arrived at 1500hrs on 17th April to what was a packed Hotel & Reception area due to a Wedding taking place, I was hoping that there would be no issues throughout the stay. Clearly I was wrong. After heading up to Room 211 (which we have since realised was directly above the Bar/Restaurant area), my Partner & I unpacked and then decided to head to the bar for a drink and a small bite to eat. This was the first mistake as whilst the Bar was still open to Guests/Public, it was full of guests for a wedding reception making those not attending the wedding feel uncomfortable. After eating out in Yatton that Evening, we returned to the room and until at least 2330hrs there was a continuous thud coming through the windows (which were shut) and this was obviously the loud music. One night I could accept though so didn't think nothing more of it. However, the exact same situation happened on 18th April and again, numerous wedding guests were in the Bar making others feeling uncomfortable and by 2342hrs I had enough of the constant thudding so went to the Reception to ask when the noise would stop. At this point I was met with the most unhelpful receptionist who clearly wasn't a people person and took no interest. As a result of this, the Managers details were requested and an EMail sent (still waiting for reply). Upon checking out this morning I was asked if everything was okay to which I replied No and to met with the reply "okie dokie" just sums up the last 2 days.

as expected from a large chain