DoubleTree by Hilton Hotel Bristol South - Cadbury House

It is a good location in the middle of nature, away from busy traffic areas.

Perfect place to stay en route to Cornwall, just a short drive from M5. We had an excellent evening meal in the restaurant, which had great options for the kids and adults. Breakfast was peaceful with very attentive staff. Our short stay was completed by a swim/time in spa.

Amazing ground

Really enjoyed the stay and staff were very friendly, if I had to really stretch to say anything bad would been the parking is charged however tbh, the spa is including so levels out. Wish I booked a room with a view as we could just see the side of the property and a wall. But overall, will definitely stay again!

Lovely restaurant and great staff

For years, this hotel was my preferred choice, a destination I consistently enjoyed. However, my recent stay revealed a drop in standards, leaving me disappointed and unlikely to return. Extortionate Pricing and Reduced Menu: The dining experience was a significant letdown. The menu has been shortened, and prices have skyrocketed. A simple solo meal and drink now easily exceeds £30, excluding the tray charge. Rubbish Room Service app: The newly implemented room service app didn’t accept card payments. Furthermore, calls to the traditional room service line went unanswered. Forced to walk to the restaurant, I opted to dine there to avoid the £5.50 tray charge. Deteriorating Facilities: The pool, steam room, and sauna have clearly seen better days. Visible signs of wear, including cracked tiles, peeling paint, and visible patching, were evident. The steam room was out of service throughout my stay, preventing me from fully utilizing the advertised amenities. Restricted Pool Access: The hotel fails to inform guests that half the pool is reserved for club members. This led to an awkward situation where I inadvertently swam in a reserved lane. While the member was polite, the lack of clear communication from staff was frustrating. Unjustified Parking Charge: The introduction of a £10 daily parking fee was a particularly unwelcome surprise. While mentioned in the description, this fee was never previously applied, and no added value justifies the cost.

I was not expecting to pay for parking, this was not mentioned at the time of booking so I do not know if this is a Hotels.com issue or the hotel. It’s becoming a recurring theme of late which to me when you’re paying over £100 (usually between £110 and £140) room only, at locations with plenty of parking spaces is a stealth tax. Staff in the reception and bar area did not seem to know if I could eat in the bar or the restaurant. As a sole traveller I prefer the bar area so I can catch up on work. Eventually afterr some discussion I was allowed to eat in the bar area but only as it was quiet and it was conveyed in a way that I was fortunate.

I got shoved in a substandard room - no TV no Internet and charged the full rate I stay in hotels 2 or 3 nights every week, and have done for 9 years … this is the first time I’ve felt bothered enough to leave a review

MPW restaurant was a plus and the health spa was lovely (excellent gym).

Very nice and comfortable hotel. The rooms are well appointed and modern. I prefer walk-in showers rather than over-bath showers, but the bathroom was spotless.