Hotel Lomas del Volcán

The rooms at the hotel were fantastic. We stayed in an individual bungalow with an outside dining area which due to rain we were unfortunately unable to enjoy for eating, however we could still sit as it was covered. The restaurants were very good with either formal dining, or less formal in the bar although a limited menu. The buffet breakfast was however excellent. There were golf buggys which could be easily called for transport to the main hotel if you were a little further away from the main building. Superb staff!!

Our 5-night stay was a wonderful experience. The reception staff made an excellent first impression on our first day in Costa Rica, and remained warm, welcoming, and so helpful with any of our needs throughout our stay. The resort’s location is ideal for access to La Fortuna, and just minutes to all the activities offered around Arenal. We loved our private bungalow (510). A bit of a climb to get there (which did us good), and the views of the jungle and Arenal were spectacular. The room was spotless and comfortable. This is a bird paradise! We spent many hours on our balcony with our Merlin bird app (highly recommend!) listening to and spotting the dozens of varieties that flitted about the grounds. A true highlight for us. Breakfast was always fabulous. Every possible breakfast item was available in the sumptuous buffet. We appreciated that they had a “To Go” counter with coffee and fruit for the days when we had an early activity. Our one pizza lunch was enjoyable, and dinners were varied and nicely presented. The resort has a little jungle hike that we did twice. It’s a moderate climb to the actual trail, and then you are literally in the wild. Lots of things to spot, if you’re quiet and observant. Highlights were a group of coatis, and a noisy flock of aracaris. And, as always, those leaf cutter ants on their busy trails. The pool area is beautiful and relaxing. The trees behind also provided some fun bird spotting; scarlet macaws, parrots, and toucans. All in all, a most excellent choice for accommodations in the La Fortuna area.

We had excellent service from every member of staff. Those at reception were especially helpful and friendly. Top class all round. Accommodation: We had a standard double bungalow which was well fitted and included plenty of storage, a large bathroom and the benefit of two balconies with, in our case, one looking out towards the volcano. Our only minor criticism is that the room safe was placed so high, we had to stand on the chair to see into it! Restaurant/Food: The buffet breakfast was extensive and there was a made to order 'bar' for freshly cooked choices and also a waffle maker where one could make one's own waffles - a nice touch. There was a choice of the restaurant for dinner or the bar for snacks. In both cases the food was tasty and we ate in both during our stay. Location: Whilst the hotel is close to La Fortuna and the many local attractions, the long driveway into the hotel from the main road requires any journey out of the hotel to be by car or taxi. The hotel runs a taxi to La Fortuna ($6 each way when we were there) and if you call of WhatsApp them from La Fortuna, they wills end the hotel taxi to collect you. We did just that and it worked really well. If like us you don't have roaming on your phone nor an e-sim, Clara offer a 15minute free connection from the corner of the square furthest from the church. The grounds of the hotel are impressive and you can see birds and monkeys and other wildlife with our going any further! We thoroughly enjoyed our stay, which included an excellent massage, and would be very happy to return.

Hotel Lomas is a really nice hotel organized as bungalows. The bungalows are right in the rainforest facing the Arenal volcano. The view is quite spectacular. The bungalows are a bit tight for four people but very clean and we enjoyed the experience of a hotel in the rainforest. The only issue is we had ants entering the room, but you have to expect that when the hotel is in the rainforest. The service was exceptional. The staff is super friendly. They are very accommodating and made the experience so much better. This is the main reason I would recommend this hotel. We saw monkeys outside our bungalow high up in the trees, which was really cool. We did notice that the hotel was more for retirees as the clientele was mostly older generation. There were a few families there of course. The heated pool was really nice. The Jacuzzi was warm and not very hot compared to the heated pool. My kids loved the infinity pool. I would go back there if I visit La Fortuna again.

This had a wonderful view from the base of the volcano! The staff went above and beyond to reserve activities for us They worked with us on a late checkout since we were were returning from activities The grounds were so beautiful and had a private walking path We loved our room and had a private patio. The plants were beautiful

Great location, lovely facility, very good restaurant and bar, nice pool.

We arrived at Hotel Lomas to find a dirty, hot, small and incredibly underwhelming room. While they are standalone 'bungalows' the rooms are outdated, stained and dirty. This is on the level of a cheap motel, not what it promises to be. The hotel was so dirty and gross we immediately left and found a different hotel. For obvious reasons, we asked for a refund for the additional days we had booked, but rather than understanding, they pretended to be ignorant and denied the ability to speak to a manager. This hotel feels like it preys on unsuspecting tourists and provides the absolute minimum in service and rooms at every step.

Hotel Lomas is a wonderful resort near a volcano with a short ride to La Fortuna. Since the weather was exceptionally rainy and cool, the heated pool was just what we needed. Both, the restaurant and cafe offered a broad variety of dishes that were of high quality. Service at the restaurant, front desk and bell stand was superb: Josebeth, Byron and Alejandro deserve special recognition for their efficient, convivial and professional service. If you have a chance, join the yoga sessions, offered Monday, Wednesday and Saturday. The instructors are very good and the location is exquisite; an open air structure surrounded by rain forest.

We were in 504. The room is big enough, and nicely appointed. There is a large bathroom, with large sink, commode, bidet, and shower. Plenty of water pressure and hot water. Room was clean and nice both nights we were there. Comfortable bed. Lovely porch out front and out back. Generally quiet area. Went to the casual restaurant for lunch, and the regular restaurant for breakfast and dinner. Both were excellent in food and service. There is a walking/hiking path, but it was too muddy and a bit too hilly for us.

Fantastic hotel with beautiful gardens, in a great location. Great view of the volcano. Plenty of wildlife in the gardens and surrounding area. Friendly, helpful staff as well. Would highly recommend.