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8.2 / 10 Guest Rating

Sheraton Shenzhen Futian Hotel

Great China Int. Exchange Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048, Shenzhen, CN

Sheraton Shenzhen Futian Hotel - main view

About the Property

Luxurious Accommodations
Make yourself at home in one of the 290 guestrooms, each featuring minibars and LCD televisions. Enjoy entertainment with complimentary wired and wireless internet access and satellite programming. The private bathrooms offer deep soaking bathtubs and rainfall showerheads for a relaxing experience.

Convenience and Events
Featured amenities include complimentary wired internet access, a business center, and express check-in. With 86111 square feet of event space, including conference areas and meeting rooms, the hotel is perfect for hosting events. Free onsite self parking adds convenience to your stay.

Prime Location
Ideally located in Shenzhen, the hotel is centrally situated just a short walk from Coco Park Shopping Center and Shenzhen City Hall. Explore nearby attractions such as Shenzhen Concert Hall and Shenzhen Civic Center during your stay.

To experience luxury and convenience in the heart of Shenzhen, book your stay at Sheraton Shenzhen Futian Hotel today!

Facilities & Amenities

Meeting rooms
Front entrance ramp
Proposal/romance packages available
Express check-out
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The seasonal pool will be open from May to October. Pool access available from 9:00 AM to 10:00 PM.Children 18 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. A car is recommended for transportation to and from this property. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room, 2 Double Beds - Photo 1
Deluxe Room, 2 Double Beds - Photo 2
Deluxe Room, 2 Double Beds - Photo 3
Deluxe Room, 2 Double Beds - Photo 4
Deluxe Room, 2 Double Beds - Photo 5
Deluxe Room, 2 Double Beds - Photo 6
1/6

Deluxe Room, 2 Double Beds

2 Double Beds517-sq-foot room with city views Layout - Bedroom Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, free newspaper, and iron/ironing boardComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Area rugs in room, roll-in shower width (inches): 40, low-height door lock, wheelchair accessible, lever door handles, grab bar near toilet, roll-in shower, low-height view port in door, height-adjustable showerhead, toilet grab bar height (inches): 40, and visual fire alarmEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds available, bed sheets not availableNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

48 m2
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVHair dryerBathrobe

Deluxe Double, Guest room, 2 Double

Free cancellation
Before Jun 30 (2 days)
Room Only
20% OFF$208.95

$167.16

Includes taxes & fees

Deluxe Double, Guest room, 2 Double

Free cancellation
Before Jun 30 (2 days)
Breakfast Included
20% OFF$250.76

$200.61

Includes taxes & fees
Superior Room, 1 King Bed - Photo 1
Superior Room, 1 King Bed - Photo 2
Superior Room, 1 King Bed - Photo 3
Superior Room, 1 King Bed - Photo 4
Superior Room, 1 King Bed - Photo 5
1/5

Superior Room, 1 King Bed

1 King Bed484-sq-foot room with garden views Layout - Bedroom Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, free newspaper, and iron/ironing boardComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Area rugs in roomEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds available, bed sheets not availableNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

45 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVHair dryerBathrobe

Superior Room 1 King Bed

Non-refundable
Room Only
20% OFF$206.53

$165.22

Includes taxes & fees

Superior King, Guest room, 1 King

Free cancellation
Before Jun 30 (2 days)
Room Only
20% OFF$208.95

$167.16

Includes taxes & fees

Superior Room 1 King Bed

Non-refundable
Breakfast Included
20% OFF$247.86

$198.29

Includes taxes & fees

Superior King, Guest room, 1 King

Free cancellation
Before Jun 30 (2 days)
Breakfast Included
20% OFF$250.76

$200.61

Includes taxes & fees
Executive Suite, 1 King Bed - Photo 1
Executive Suite, 1 King Bed - Photo 2
Executive Suite, 1 King Bed - Photo 3
Executive Suite, 1 King Bed - Photo 4
Executive Suite, 1 King Bed - Photo 5
Executive Suite, 1 King Bed - Photo 6
Executive Suite, 1 King Bed - Photo 7
Executive Suite, 1 King Bed - Photo 8
Executive Suite, 1 King Bed - Photo 9
Executive Suite, 1 King Bed - Photo 10
Executive Suite, 1 King Bed - Photo 11
Executive Suite, 1 King Bed - Photo 12
Executive Suite, 1 King Bed - Photo 13
Executive Suite, 1 King Bed - Photo 14
Executive Suite, 1 King Bed - Photo 15
Executive Suite, 1 King Bed - Photo 16
Executive Suite, 1 King Bed - Photo 17
Executive Suite, 1 King Bed - Photo 18
Executive Suite, 1 King Bed - Photo 19
Executive Suite, 1 King Bed - Photo 20
Executive Suite, 1 King Bed - Photo 21
Executive Suite, 1 King Bed - Photo 22
1/22

Executive Suite, 1 King Bed

1 King Bed915-sq-foot room with city views Layout - Bedroom, living room, and dining areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Area rugs in roomEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, bed sheets not availableNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

85 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVHair dryerBathrobe

Executive Suite 1 King Bed

Non-refundable
Breakfast Included
20% OFF$363.16

$290.53

Includes taxes & fees

Executive Suite, Club lounge access, Suite, 1 King

Free cancellation
Before Jun 30 (2 days)
Room Only
20% OFF$367.43

$293.94

Includes taxes & fees
Deluxe Room, 1 King Bed - Photo 1
Deluxe Room, 1 King Bed - Photo 2
Deluxe Room, 1 King Bed - Photo 3
Deluxe Room, 1 King Bed - Photo 4
Deluxe Room, 1 King Bed - Photo 5
Deluxe Room, 1 King Bed - Photo 6
1/6

Deluxe Room, 1 King Bed

1 King Bed517-sq-foot room with city views Layout - Bedroom Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, free newspaper, and iron/ironing boardComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Area rugs in room, roll-in shower width (inches): 40, low-height door lock, wheelchair accessible, lever door handles, grab bar near toilet, roll-in shower, low-height view port in door, height-adjustable showerhead, toilet grab bar height (inches): 40, and visual fire alarmEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds available, bed sheets not availableNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

48 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVHair dryerBathrobe

Deluxe Room 2 Double Beds

Non-refundable
Room Only
20% OFF$206.53

$165.22

Includes taxes & fees

Deluxe King, Guest room, 1 King

Free cancellation
Before Jun 30 (2 days)
Room Only
20% OFF$233.33

$186.66

Includes taxes & fees

Deluxe Room 2 Double Beds

Non-refundable
Breakfast Included
20% OFF$247.86

$198.29

Includes taxes & fees

Deluxe King, Guest room, 1 King

Free cancellation
Before Jun 30 (2 days)
Breakfast Included
20% OFF$275.15

$220.12

Includes taxes & fees
Panoramic Studio Suite, 1 King Bed - Photo 1
Panoramic Studio Suite, 1 King Bed - Photo 2
Panoramic Studio Suite, 1 King Bed - Photo 3
Panoramic Studio Suite, 1 King Bed - Photo 4
Panoramic Studio Suite, 1 King Bed - Photo 5
Panoramic Studio Suite, 1 King Bed - Photo 6
Panoramic Studio Suite, 1 King Bed - Photo 7
Panoramic Studio Suite, 1 King Bed - Photo 8
Panoramic Studio Suite, 1 King Bed - Photo 9
Panoramic Studio Suite, 1 King Bed - Photo 10
Panoramic Studio Suite, 1 King Bed - Photo 11
Panoramic Studio Suite, 1 King Bed - Photo 12
Panoramic Studio Suite, 1 King Bed - Photo 13
Panoramic Studio Suite, 1 King Bed - Photo 14
1/14

Panoramic Studio Suite, 1 King Bed

1 King Bed807-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerheadPractical - Safe, free newspaper, and iron/ironing boardComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Area rugs in roomEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds available, bed sheets not availableNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

75 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVHair dryerBathrobe

Panoramic Studio Suite 1 King Bed

Non-refundable
Breakfast Included
20% OFF$278.85

$223.08

Includes taxes & fees

Panoramic Studio Suite, Club lounge access, Suite, 1 King, Skyline view

Free cancellation
Before Jun 30 (2 days)
Room Only
20% OFF$282.09

$225.67

Includes taxes & fees

Guest Reviews

8.2
Excellent103 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

S
Suzanne
Verified booking
Standard Room
Stayed in May 7, 2018

"Exceptional"

10.0

Great location, great breakfast, happy hours

Helpful?
S
Syed Ahsan
Verified booking
Standard Room
Stayed in Nov 7, 2017

"Not so 5 star"

6.0

Ambience was okay. Clouset/dresser area was very smelly. The room did not had microwave even though the room i booked was Grand deluxe. Fitness centre was so so. There are better places to stay for the amount of money you are paying.

Helpful?
M
Man Ching
Verified booking
Standard Room
Stayed in Nov 6, 2017

"Impressive stay"

10.0

The staff are friendly. Encouraged us to join SPG and offered us late check-out. Will definitely stay again.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 28, 2017

"Great hotel in heart of Shenzhen "

10.0

Sheraton’s location in Futian is great for people visiting Shenzhen. The facility is clean and breakfast buffet is also accommodating.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 8, 2017

"Dated and staff needs training"

6.0

We stayed one night over weekend, room is dated and not small. Reception had confusion if our booking comes with breakfast or not, despite clearly stated in our hotels.com voucher that it comes with breakfast and free wifi. Swimming pool is not opened. In the middle of night, i.e. 3pm loud drunker guests was making so much noise in the corridor that I was woken up and couldn't sleep.

Helpful?
D
David
Verified booking
Standard Room
Stayed in Aug 19, 2017

"Superb staff"

10.0

The hotel itself is very nice and the rooms are modern and clean. I had a problem with the adjoining room partying all night but, on calling reception, was upgraded to a suite. What really makes this hotel stand out, however, is the hotel staff who are invariably friendly and helpful. The number of English speaking staff in the hotel is also impressive. The club lounge is nice, quiet and well appointed.

Helpful?
M
Matthew
Verified booking
Standard Room
Stayed in Jul 28, 2017

"It was Ok"

6.0

This hotel is in a good spot for bars and restaurants. The rooms are ok maybe a little tired. We booked King beds non-smoking yet upon arrival were informed they had no such rooms available. Only twin rooms. I was left wondering what is the point of taking a reservation all? I was there in Summer and the pool was closed. I was looking forward to a swim and few drinks by the pool after work but not to be. I'd probably try a different hotel in the same area next time.

Helpful?
R
Raymond
Verified booking
Standard Room
Stayed in Jul 9, 2017

"5 star"

10.0

Convenient location , right next to civil center, service is 5 star,. Will return, thats for sure.

Helpful?
F
Felix Wing Kin
Verified booking
Standard Room
Stayed in Jun 28, 2017

"Excellent"

8.0

Furnishings are a bit old, there was a bug wandering around on the toilet, Not enough water in the room, only two bonaqua, and had to drink a 58 rmb bottle of mainland produced mineral water. On the good side, I got a free upgrade and the linen was very comfortable. The safe was user friendly and the water pressure was okay but can be improved upon, and the hot water is readily available.

Helpful?
S
sojung
Verified booking
Standard Room
Stayed in Jun 27, 2017

"Overall 5 out of 5!!!"

10.0

Great location! Close to convention center, subway amd mall!!!! Good breakfast! Comfort room! Not so great out door swimming pool but still have a large indoor one too. Overall 5 out of 5!!!

Helpful?
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