The Westin Memphis Beale Street

The location was nice due to it being next to the Fedex Forum.

I asked if I could check in 3pm to 4pm and I received a message that is was approved. I arrived at the hotel at 5pm and was informed that my room is not ready and they did not know when it would be. I had a concert planned and I wanted to change clothes and put my bags up. This could not be done due to my room was not ready. I did not get a text when my room was ready like I was told. I did note get in my room until almost 12am. I had to pay for parking as well and not just hotel parking but the event parking price which was $50!!

Best bartender i have experience in a min 💯and I would come back just for the experience the westin of memphis is awesome

Derek Neal was the BEST BARTENDER I HAVE EVER MEET. So nice knew what kind of drink to make me and it was the best !!!! He keep my drinks refreshed. The room was GREAT. Love the lay out decor view 10/10

Staff was friendly & helpful hotel amenities were 5 star love the location…

Nice hotel!!!

First of all someone agreed to letting a college football team stay past their checkout time therefore making it impossible to allow me to check in at 4pm ( the usual check-in time ) I was there for a concert with my sister and niece. We had to get ready for the concert in the public bathrooms in the lobby and finally got to check into our room around 6:30 pm. The morning I went to take a shower and the water pressure was amazing but there was no body wash or shampoo in the containers. At checkout no body never acknowledged the fact that we were 2 1/2 hours late checking into our room because of poor management. We were never offered any forgiveness complimentary anything. This was not the better experience of my hotel stays. I will say this on a positive note ( the bed is very comfortable )

Got there at 4:00pm for check-in and the room wasn’t ready. We booked this hotel several months in advance for the convenience of being across the street from the FedEx forum for a concert. Our stay was booked from 4:00 pm to 11:00 am the following morning. The concert started at 7:00pm. We thought how convenient we will be able to get to the hotel and get ready for the concert and just walk across the street. We were terribly wrong. We were among what was probably another 30 to 50 booked hotel rooms with the same problem. The lobby was absolutely full with people having nowhere to get ready, or even put their belongings in their own room before the concert. My wife had to use a curling iron, put on makeup and get dressed in one of the lobby restrooms. I ended up just changing over shirts and shoes right there in the lobby. The staff was not only not helpful but also had security guards intervene if anyone was upset and voicing there concerns. The hotel staff stated that a football team had stayed the previous night and didn’t leave until 3:00pm that day. Why they would allow this to happen I don’t know. Why they would be so rude, and callous about the situation to hotel guests I also don’t know. It’s a nice hotel but unfortunately the management is terrible. They didn’t offer anything to make up for the issues until enough people were upset. They then only when asked said they were giving extra points to the guests. What a joke.

Bathrooms in rooms need some updating

Very clean,nice,and secure. We went to a concert at fedex forum so it was very convent as well. Beds are amazing. Showers and separate tubs in the room. Restaurant on site. Have stayed many times. Will stay again