El Mouradi Port El Kantaoui

This place was built 40 years ago and has never been touched since, Food is disgusting and cold, you don't know what you are eating no labels. Same food every day. It's like a cattle market all pushing and shoving. Pool area ant's paradise, no rubbish bins.

Booked with love holidays ment to be 4 star lol food what is here very poor picture of cow was liver nothing saying what the food was we are eating out also no all day buffet no ice cream for kids the good drinks you have to pay extra says gym and sauna once again if you pay for them the staff are helpfull if you tip them if not they walk past you spoken to a few people as this company have a row here of different hotels and there all eating out and rooms dirty and said same love holidays don’t care taken your money then hear nothing when they want a different hotel avoid at all cost work to pay for this I would rather be home at work

I'm genuinely still in shock. This hotel is an absolute disgrace and should be shut down. The rooms are filthy, stained bedding, broken furniture, and infestations of ants, and that's if you're lucky enough to get the room you actually booked. The food is revolting and often unavailable, forcing guests to spend hundreds eating elsewhere. Staff are rude, unhelpful, and only respond if you tip, and serious safety issues are ignored — including harassment, racial abuse, and even strangers approaching children. The entire place is chaotic, unhygienic, and completely mismanaged. Do not believe the photos or the rating — this is not a holiday, it’s a nightmare. Avoid at all costs.

First and last time in this hotel. Receptionist so unprofessional and not welcome at all. We got room in so bad condition, dirty, and without air condition when we asked to change room he told us if we dont like it always i can change hotels . They was so rude.

This hotel is very dated and most definitely needs a lot of tlc. First the Good points... Good spaceous outdoor area with 2 pools, 2 kids pools, plenty of sun loungers and space, large outdoor seating area, beach bar directly on the beach serving pizza, salad etc at lunchtime (no spirits at this bar), good wide long beach with white sand and clear sea. Staff all friendly especially the older of the 2 ladies who work in the restaurant, she was so nice. Bad points....dated hotel, ,dates rooms not of a high standard at all. Infact quite drab with carpet! WiFi only available in reception and the signal wasn't good most of the time. No other WiFi available to purchase. Restaurant was old, food serving area all too close together causing congestion with people all the time and quite stressful. Fish served every single day on the griddle and the queues from the masses of Algerians was unbelievable. Always another couple of options in the hot food area when you finally got to it after queueing. Always salads, pasta, some type of potato, soups and bread available so you won't starve. We found a kebab shop 5 min walk away which was very cheap and lovely! Pools are large but they both get very deep very quickly so the shallow end on both pools is small. Beach bar, lovely staff but it needs a good clean. Not much in the area as all these beachfront hotels back onto a main road with a few random shops spread about here and there so you would need to go to the marina for a few more little cafes and few more gift shops....no bars around anywhere (just hard rock cafe but wasn't interested in paying their prices). Also the safe-deposit boxes are in reception and you need a 2nd key to open it but they won't give you it before 8am... didn't bother us but your buggered if you needed to be in you safe before 8am. Entertainment team only bothered with the young lads and didn't do any water polo, mini disco etc as advertised. Never had any of them even say hello to us in the while time we were there. Would I return to this hotel ...no. Far too many Algerians here, mostly groups and they have zero manners. Push into queues in the restaurant and bar without a care, push past and don't listen to even the lifeguard. Also it's sold as 4 star but I would put it at a very low 3 . If your looking for a nice relaxing beach holiday with not much time spent outside the complex then get a beachfront hotel in the Port el Kantoui/Sousse area as all the hotels are so spaceous and the beach is beautiful but do your research beforehand and take note of the reviews. I would probably return but to a better hotel if I were wanting to relax.

Saved all year going holidays from hell dogs were better off in kennels wants closing down A,C bad got bad chest pizza and flyes landing on it all I eaten for 10 days trauma disgusting want full refund LV holidays wasn't bothered

I read reviews and thought, it cant be that bad !!!!! It was. We left 3 days early, would have been earlier than that had there been a flight available. Other guests, rude and ignorant beyond belief. Never been pushed and shoved to get out of the way before, all male. Feeding time was horrendous, had to join the scrum to get a plate, then try to get food in yet another scrum like event. Animals Restaurant place mats on the tables, disgusting. The complex is tired, dirty. Rooms also tired and dirty.

We stayed in this hotel for 10 nights. We were a bit worried after read some reviews before we went, but it wasn't too bad. Of course some reviews were true, such as rooms were very dated and really needed a good improve. I sent an email a week before we went to request a room close the main area or main lift as my husband got poor mobility, no reply from hotel and we got the room far far away from the main area. In fact when we were waiting our room ready, we have noticed some young people got rooms very near the main area. On the second date we changed our room slightly nearer to the main area after we made a complaint to the reception. Cleaners definitely need good training and attention, rooms were not cleaned properly, they used brush instead hoover to clean carpet, left ground floor balcony door open ect. Pros, dining room staff were so friendly, specially thank to Ali, he made our stay were so happy, he always got our table ready and he also decorated table on our last day. It is our first time to Tunisia and we have booked their sister hotel next door, we will see whether we will come back or not.

I regret to share that my experience with the reception staff was less than satisfactory. Upon my arrival, the room allocated to me was not clean and lacked the balcony I had requested. Despite my inquiries, the staff was unable to accommodate a room change for several days. While the housekeeping staff was amiable, the late-night entertainment, which extended until midnight, proved unsuitable for a family setting. Guests were consuming alcohol late into the night and exhibiting aggressive behavior, even towards children. Furthermore, the same menu was served daily. I would not recommend this hotel and would not choose to stay there again. The entertainment seemed to cater primarily to those who consume alcohol, and their actions were often perceived as acceptable. Finally, my room had a nail used as a door stopper, the shower tray was in a poor condition, and the toilet tank was chipped.

I do not recommend this hotel because it cannot cope with the flow of customers because 200 people (Algerians checked out and 400 people wanted to check in, the reception was total chaos, I was there between September 22-29, 2025 and it was a nightmare vacation because I received a bungalow type room in which there were only beds with mattresses, there was no refrigerator, old air conditioning that did not work, broken TV, I changed rooms and waited for the maid to come to clean the room against tips of course. It rained in the evening and our room was flooded and water flowed from the ceiling for 2 days and next to the bed we had a puddle of water. The beach and the sea were ok but on the beach a lot of dirt and the mattresses for the sunbeds are paid daily 2 dinars, but they were insufficient and the sunbeds were also insufficient, they had 100 mattresses for 900 people who were accommodated in the hotel, words said by the boy at The beach was already a business, with tips the problem was solved, the beach bar and the pool were ok, local spirits but consumable. The main restaurant was large in area but could not cope with the flow of customers who came to the table, you have to fight to manage to put food on your plate and the manager was sitting and looking at us, it was all a fight for food, I made a complaint and I received food in the evening at the a la carte restaurant but there you only get one dish that they decide and a salad, you do not get cake but old fruit. At noon we had dinner at the hotel restaurant on the beach but there you also only get a salad and a pizza, pasta, fish, mcnuggets with rice, no dessert. In the evening there was a good show but it ended with a fight between Algerians and Europeans, this before my eyes and the security did not intervene until too late. At the pool the water was dirty and full of Algerian boys who were screaming all the time. At night you can't rest because of them. The toilets at the reception, the pool and the beach are very dirty and without soap or toilet paper for the 7 days I was