Raffertys Resort

Great accommodation for family stays. Clean and family-friendly.

Good young man who helped get our key at late check in at 1.30 in morning he had just finished up catering a wedding lucky as the phone number didn’t work for the lock box code

The location on the resort grounds is excellent. The rooms are large and have space to put luggage. The main bathroom is large & has a bath. If you have small children- the stairs are very steep & narrow- be mindful of this. The kitchen was large in size- only crockery provided no condiments. The airconditioning seems to be locked on 1 setting- however there are extra blankets in the cupboards. Balcony is beautiful & lot's of wildlife to see. There isn't any parking outside the villa- you need to park a good 5-7min walk away. Again with small children/a lot of luggage this can be an issue. Overall clean stay.

We found the ‘A-Team of Customer Service’ at Rafferty Resort’s Reception. Toni and Christine are true professionals and offer that old school customer service that is missing at most hotels these days. From our first email together, right through to departure we felt cared for. We had a TV issue upon check-in and Toni tirelessly worked hard until it was fixed. She just wanted us to enjoy our stay. These two should open a Customer Service School! Very impressed…

We spent one night here for a wedding, and overall it was a pleasant stay. The 2-bedroom apartment we were in was run down and dated. It was fairly clean at a basic level, but at a certain age it's hard to make a place look sparkly clean. For instance, the bathroom grout was dark and there were lots of marks on the wall. However, the beds were comfortable and there were plenty of extra blankets around. The front desk service we received was quite good. The wedding we attended was at 3 PM on a Saturday, and we were allowed to check in at 10:30 that morning to allow time to get ready. We were also put in a room directly across the parking lot from the wedding venue. I don't know if that was intentional, but it was convenient. We went to the on-site restaurant for lunch, and the food, drinks, and service were quite good. The views of the lake are spectacular. The wedding ceremony was right on the lake shore, and it was a beautiful location. However, there had been lots of rain in the weeks leading up to the ceremony and it would have been nice if some kind of solid walkway could be put down so women wearing heels didn't have to sacrifice their shoes to the mud. The bride even stumbled because of the mud on her way down the aisle. The reception area is nice, and again has great views of the lake. The dance floor and bar are separate from the dining area, which I thought was nice so people could get up and dance without it feeling like a spectator sport. The food and service here were good as well. If I had paid the same price for this room in an ordinary location I would be pretty upset, but given the circumstances it was fine.

Another enjoyable stay for our family at Raffertys Resort. A great location to rest, relax and spend time with our family.

Great short stay, just the mattresses within the 2bedroom cottage that disappointed.

We stayed in a 2 bedroom loft cottage. It was lovely and spacious, comfy beds (although I would suggest bringing own pillow). The garden's were lovely and nice pools. The tv in our cottage was in a strange position, ie not in front of the lounges which was a bit frustrating to watch. The restaurant was also being renovated during our stay so no-where to eat but there was a range of courtesy buses available to pubs etc. But all up nice place to stay.

Clean and spacious room. Amazing facilities for the kids.

The setting was amazing, location beautiful but was glad we only stayed two nights as the kitchen was average. It seemed that the crockery, cutlery and pots and pans hadn’t had a good clean in a while and there wasn’t any dishwasher tablets to remedy.