Placencia Resort

Too far from village, difficult if you have mobility issues— no ramps or elevators and no mention on site, most desk staff not knowledgeable and unhelpful , unreliable shuttle, extremely limited menu, pool towels never available, multiple days left with 1 towel and no washcloths , didn’t feel welcome by many staff, noisiest squeaky beds

When I booked through this app they false advertised this resort as all inclusive. Eventually I found out there is an all inclusive option it’s just thousands of dollars more. From the moment I searched ‘all inclusive’ all the way until the moment I booked it kept telling me that I had the all inclusive option…. Get to the hotel, “you didn’t book the all inclusive ma’am that is an additional price”. Get to our room there is a swarm of mosquitos right above our entrance/door (I looked at others’ room and no one else had that problem). When I mentioned it to the front desk associate she recommended I “just keep the door closed”. However, a couple of days later I saw maintenance or whoever spraying someone’s patio area with something for the mosquitos. We originally booked a double queen room, the bed was on wheels, and was moving as well as one of the beds were almost caving in, not to mention the headboard was peeling/ bleeding and staining the pillows… The most beautiful inconvenience of it all was after we had got out the beautiful pool with the dope swim up bar, we went back to the room to shower, as we had dinner reservations in placencia town, and of course there’s not a drop of hot water coming from the shower… This is when we had went to front desk to demand a new room, as that was our last straw… The only room that was available was a suite, and they tried to have us pay the upgrade fee?? For our inconvenience?? Pay more?? Absolutely not, called manager, got suite.

Pool and grounds were beautiful and well maintained. Very nice property.

The room was small and had a very small bed. The ocean was not clear, but had a weird muddy bottom. But the pool was beautiful. Also they were spraying chemicals to help with the bugs but did this often, which gave me a headache.

It's showing it's age. The repairs made are basic and obvious, not quality you would expect. The food was subpar for the price. I get that you are paying for the location and ambiance but really need to step up the food quality. Lose all the fried foods, and hire chefs who know how to cook seafood. Ordered the platters and all of it was overcooked and the fish was rubbery.

The food was very good. Pool was excellent. Location was a bit far from other activities. No gift shop.

The wedsite information did not match the practice at the resort. For example, the website said complimentary shuttle to town, but it was 50.00 US.

The beach area is not wide or particularly nice sand, but the thatch shades on the beach are very nice. The water near shore is not clear, and not inviting for swimming. The pool area and swim up bar are very nice. The rooms are clean and comfortable. I saw very few actual guests here, which seemed odd.

We had the best time at the placencia hotel, the welcome was lovely. Nice pool and spa facilities, very spacious room. All the staff were so lovely. I would return to this hotel, definitely recommend

It was about half an hour away from the main town so would recommend hiring a car or golf buggy beforehand because there wasn't any available to hire when we got there.

I always stay at the Placencia when I do an inspection of my properties. The staff are always very friendly & helpful. The food is good & I enjoy the pool very much.

All was as it should be this trip.