Extended Stay - Ormond Beach

I was advised by a hotel representative that I had a reservation but no room available and that I needed to speak with Expedia for a solution. I requested to speak to a manager and was told to call in the morning. I arrived at 11:30 PM with a Paid Non refundable reservation.

I did not stay in the Extended Stay. I had to check-in at the Days Inn where they gave me a room and I stayed for 3 nights. The front staff said I couldn't get breakfast because I booked Extended Stay initially. The Days Inn was not the best either. I'd give it 2 stars. I didn't intend to book Extended Stay, I thought I booked Extended Stay America in Ormond Beach. Unfortunately my reservation was non-refundable so I couldn't afford to cancel. Will not book again.

This property needs to be demolished! It was absolutely beyond dirty and disgusting. When we got to our room and open the door, the room was dirty and disgusting. Someone did not go in and clean after the previous customer used it. Trash was still all over the room. AC was not working, blind was all broken and the room stinks. This property is totally dilapidated. Would not recommend this property just for health reason.

Looked at Four different rooms to find one somewhat ready for occupancy. 1st room had half the blinds broken, overhead light not working, who knows what else. Next one, had one of the 2 beds with the mattress on the floor, no box spring, we went on to the third room. It along with the first two, also had no towels or covers on the beds. Last room had covers, but far from being anything like Orbitz showed on the website.

This property is in a state of disrepair. I don’t know why they bother to demand a deposit for damages when they don’t fix anything.

Do not stay here. I just needed to rest for a few hours before a 16 hour drive. The floor was peeling off. The door would not lock as the metal door jamb had been cut out. I used the table in the room to secure the door. The beds only had sheets and were pushed sideways against the wall. The toilet would not completely flush. Families with young kids lived in this hotel as the were hanging outside there units. The only good thing was the hot water worked.

Sign said checkin at Days Inn after 11pm, but no on at Days Inn showed up for the night shift and had to sleep in car while others stood outside in the cold until early morning. Room 151 was trashed…broken window blinds didn’t cover window, locks and deadbolt didn’t latch, large holes in drywall plugged with plastic bags, exposed 120V wire terminals from A/C on floor, TV doesn’t work, internet doesn’t work, hardwood vinyl flooring was torn up. Requested a move to a new room and that one was a little better, but it smelled bad because there was wet dog food spilled in the A/C register. I asked maid to clean room, but she responded that it was her first day and she was going to quit. Website photos show curtains and a clean exterior and interior. However, those photos are severely outdated and misleading. The property is in a state of disrepair. I believe the property is suffering from lack of help with help wanted signs posted. I think the staff is doing what they can, so issues need to be escalated. Going rate should be $29/nt but I was charged $144/nt.

Disgusting place inside and out.

The place was not what it said it was. Dirty fridge the beds didn’t align and there were burn marks in the bedding. People pay to live here. The smell of pot was horrible in the evening.

The absolute worst experience ever