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5.4 / 10 Guest Rating

Village Haven Inn & Extended Stay

9370 Main St, Clarence, New York, 14031, Clarence, US

Village Haven Inn & Extended Stay - main view

About the Property

Escape to Village Haven Inn & Extended Stay, where comfort meets convenience in the heart of Clarence.

Comfortable Accommodations
Relax in one of our 32 well-appointed guest rooms, featuring refrigerators, microwaves, and flat-screen televisions. Enjoy complimentary wireless internet to stay connected during your stay.

Convenient Amenities
Indulge in our limited-hours room service and take advantage of our express check-out service. With a 24-hour front desk and luggage storage, we prioritize your ease and comfort.

Scenic Location
Nestled close to notable attractions such as Elegant Builders Raceway Park and the University at Buffalo, our motel is perfect for both leisure and business travelers looking to explore the area.

Book your stay now and experience the best of Clarence!

Facilities & Amenities

Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Picnic area
Television in common areas

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.4
Good123 verified reviews
AI Summary

Guests highly rate the convenient location and frequently praise the service was occasionally friendly.

Categories

Cleanliness2.7
Service7.7
Location8.8
Room Quality3.7
Amenities4.7
Value for Money3.7
Food and Beverage6.1
Overall Experience5.7

Select topics to read reviews

J
JamesusUS
Verified booking
solo traveller
Standard Room
Stayed in Aug 23, 2024

"good time"

9.0

i like the time I got to relax

n/a

Helpful?
E
ElliottusUS
Verified booking
young couple
Standard Room
Stayed in Aug 12, 2024

"Bad"

1.0

This place is a scam. Do not stay here. Doesn't look like the pictures... Broken windows and metal cots in the room. We didn't stay, just left immediately.

Helpful?
S
Siva
Verified booking
family
Standard Room
Stayed in Aug 11, 2024

"Good"

2.0

Dirty and worst bathroom

Helpful?
S
Scheree
Verified booking
family
Standard Room
Stayed in Aug 10, 2024

"Good"

2.0

I liked the fact that they said they had a jetted tub no tub at all just a walk in shower room was disgusting had bugs in the window seal floors were sticky and it smelled bad and manager was very rude do not stay there

Helpful?
J
JohnusUS
Verified booking
young couple
Standard Room
Stayed in Aug 5, 2024

"Went back to front desk and got my money back"

1.0

Walls were patched and needed paint. Plywood on the window

Helpful?
K
Kevin
Verified booking
Standard Room
Stayed in Aug 3, 2024

"Worst hotel ever"

2.0

The whole property was very dirty. I can't believe hotels.com recommended this hotel you guys should stay in it to see

Helpful?
S
SUKHWINDER
Verified booking
partner
Standard Room
Stayed in Aug 3, 2024

"Good"

2.0

Blood on wall .. toilet not even flushed!

Helpful?
A
Amanda
Verified booking
partner
Standard Room
Stayed in Aug 3, 2024

"Good"

2.0

This property was awful there was no pillows or bathroom in our room when we checked in so we immediately checked out there was a giant crack in our window, there was dead bugs on the bed, burnt match sticks and holes in the wall, and the room was next to what seemed like a family living there for months

Helpful?
L
Lakshitha
Verified booking
family
Standard Room
Stayed in Aug 2, 2024

"Good"

2.0

EXPEDIA published fake images of this property so they get more guests and they can make more commission. Hotel is nothing like those images. Hotel is actually not in livable condition. Broken windows, duck taped doors, blood stains on towels, paint peeling off of walls, huge unpainted patches, exposed cables on the floor...smells like something had died inside...we booked it for two day and we left the place, even EXPEDIA refused to refund us. DO NOT BOOK THIS PLACE BASED ON WHAT IS BEING ADVERTISED ON EXPEDIA.

Helpful?
S
Susan
Verified booking
partner
Standard Room
Stayed in Jul 28, 2024

"Good"

2.0

We checked in around 9:45 pm because we had a funeral to attend first, the room they gave us had urine in the toilet, it smelled awful of cigarettes, the tub was broken, broken soap holder, nasty couch outside the door. I went and asked for another room, they gave us another room, no tv in the room and they didn't have one to put in the room, it has a cut up box in the window of the bathroom tas a curtain, everything is old in the room, broken, dented, chipped, wires hanging out, no plug outlet covers, the ac is so dirty and nasty looking we didn't want to turn it on. We went to eat and Niagara falls after we checked in so when we went to the room to see what it looked like and to go to bed it was almost 2am that's when we realized it had no TV and the condition of the room. They were sold out so they couldn't put us in another room or a TV to put in the room. We were exhausted so we did check for bed bugs and didn't see any so we did go to bed, 7am music blasting so loud you would think it's in our room. I have traveled so many places and this by far was the worst.

Helpful?