Village Haven Inn & Extended Stay

I don't know what the two-star rating refers to when classifying hotels. Village Haven Inn was a one-star motel. The first room reeked of smoke; carpets and bedspreads were stained. We asked for another room. The second room had no tv (but did have a cable coming out of the wall as though a tv had been there); there was a board in the front window. When we went back to complain, the front desk staff did not see anything wrong with the state of the rooms. We were able to get almost a full refund from Hotels.com with a mix of credit card refund and OneKeyCash. We knew that a budget hotel wouldn't be in great shape, but we did not expect to see rooms in such bad shape.

My room was horrible I deserve a full refund there was water all over the floors there wasn't a t.v and also the toilet ddnt work at all this service should be taken off of Expedias website immediately!

RUN!!! DON'T BOOK IN THIS PLACE. DIRTY, NO MAINTENANCE SERVICE, UNCLEAN, SMELL LIKE TOILET, NO TRASH CAN IN THE ROOM, UNCOMFORTABLE BED AND PILLOWS. OVERALL TERRIBLE HOTEL. DON'T WASTE YOUR MONEY THERE. IF I HADN'T CHECK IN LATE I WOULD NEVER STAY THERE.

Horrific! That is the best word I can use to describe how awful this hotel is. Do not stay there. Bathroom window was open and impossible to close. There were three cable TV wires from the wall to the TV on the floor crossing the path to the bathroom. So when you get up in the middle of the night, you have to step over three cable cords or maybe trip over them and hit your head and old crooked toilet with a bad seat there was mold in the shower. They hadn’t cleaned the shower because the previous guest left a bar of soap and the rapper and the opened shampoo in the shower. The bed broke of the shape when I sat on it. Mold on the bathroom door. Do not stay here.

Didnt even stay. the pictures depicted a jacuzzi room there are none. There was garbage everywhere and the room was filthy.

I am not one to leave reviews - but feel I must for this location. We had a room booked for 2 nights and while we were not expecting a 5 star establishment we thought it would do. When we arrived and checked in, took the room key and went to check out the room. There was a box of canned soup directly outside the door, as well as garbage. As soon as we were able to open the door we could not believe the state of the room. Never seen a dirtier motel room. Also, it appeared the TV was stolen as there was a place for it but no TV. Sticky stuff all over the “desk”, walls were filthy, bathroom was horrendous. We were in the room for 30 seconds (long enough to take some photos). Went back to the lobby and said there was no way we could stay in that room, staff says no other rooms available so we handed him the keys back and left. Cherry on top - they then tried to charge my credit card for the full rates. Luckily I suspected they would attempt this and had “frozen” my credit card so it wouldn’t go through. Steer clear of this place. I’m not sure how they haven’t been shut down.

Came here to see the solar eclipse. Got my room months in advance before prices went up. When I showed up, I was told "we cancelled all of our bookings through online". I got no cancellation notice. I think they might have done this so that they could charge someone else more for the room.

They cancelled my reservation with no warning. It was cancelled half an hour before it was time to check in. When I asked why, they said that they had a contract, and they cancelled all online reservations. The hotel is not reliable, and does not honor its reservations.

I’ve been there several times it used to be paradise

I don’t know we never got our destination