Garden Palace Hotel

The hotel is conveniently located in the heart of Riga Old Town. Overall, I enjoyed my stay though the air conditioning was funky so the room was stuffy and on the hot side; the rug in my room was worn. I saw two bugs in the room while there which left me wondering if there were more. The breakfasts are well done. Staff was helpful and responsive when something wasn't working. This hotel is a favorite of a friend, and now I can see why. The fountain in the "garden" was outside of my window which made the stay all the more pleasant.

The staff need to be sent to charm school as the service was poor. Our bathroom was never cleaned and the maid clearly did not know how to make up a bed. The hotel provides only 1 pillow per person and that too is of very poor quality. Our room had two large holes in the wall and all TV channels suffered from snow storm. And oh, the towels are as old as the hotel

Pleasant.....helpful staff. Everything a traveller could need.

The hotel is about a 3 minute walk from the bus stop for the airport and right on the edge of the Old Town of Riga. All of the main attractions and a wide range of restaurants are easily accessed on foot. We would certainly use the hotel again if we returned to Riga.

Great location, right in the middle of the old town, very secure, comfortable room, fresh continental breakfast each day. Perfectly adequate for a short break.

The 5-star status is exaggerating: I stayed for 7 nights and they did not change my bedsheets even once. Also there could be.kore than two towels given. The breakfast is good.

Good

I booked this hotel for it's location before reading the negative reviews so I was apprehensive on arrival. I have to say my apprehension soon disappeared. First appearances were good, nice reception and bar. Although check-in was slow once we got our room keys our room checked out ok. Nothing flash but clean and of average size. Comfortable bed and nice hot powerful shower. What we would generally expect for the price we paid. Breakfast was included so a bonus. Again nothing flash but everything was of good quality. Plenty of egg choice, boiled, scrambled and fried. Usual foreign bacon and sausage. Cereal, bread, yogurts, fruit, cheese's and salad, tea, coffee, juices etc. Location was the jewel in the crown. Walk out of the front door and your seconds away from the first shop, bar or restaurant but do not get any noise disturbance at all. Also if your taking the 22 bus from the airport the stop is literally a hundred yards away from the hotel 2€ per person. Ignore the negative reviews they seem to be from people who pay very little for a hotel stay and still expect 5 star luxury. Just remember what you are paying each night and judge it on that. We had a very pleasant stay and have no complaints at all. Old town Riga is a lovely place with an abundance of classy bars and restaurants and they are right on the doorstep of this hotel. Would recommend.

Great location for old town . Booked a twin room . Very tired decor torn wallpaper. Very snall 2’6”? Wide beds lumpy pillows Could not reccomend

Room was ok if a bit tired and gloomy. On the first day we queued nearly 20 minutes for breakfast. On the 2nd day we arrived earlier and got a seat only to be told they had run out of butter. How can a hotel run out of butter?? It’s like a public bus running out of diesel!!