Comfort Suites Ennis

There was no hot water, the blinds did not close all the way.

Super

Very clean and good staff

My only complaint is it was a little musky in the room, but didn’t take long to go away once the ac was turned on. We had a king bed with sofa bed. They didn’t provide the sheets and blanket for the sofa bed. There were 3 of us. I think that should already be in the room or provide at check in.

No issue, Great staff and rooms excellent.

This property looks good on the outside, but it is in need of repairs my room had unfinished ceilings and mildew smell everywhere.

Overall, the hotel seemed to be nice, but it did have a weird smell

The first room had a terrible smell. Also, the toilet didn’t flush. So, they changed rooms. I don’t know how it was possible, but the second room had worse problems than the first. The shower was black with a filthy mess on the tub. The refrigerator had a putrid smell. The room smells awful. I went to the front desk and complained again. I wanted a refund, and I was not going to stay there. They said a refund was impossible. So, I packed up and found another place to stay. I lost time, money and was completely exhausted and frustrated with the whole situation. I will never forget that experience. WORST Customer Service experience ever!!!!!!!