Comfort Suites Ennis

The first hotel room had vomit on the floor. The second room had a broken A/C and plumbing. I can’t recall a worse hotel in Texas. Forget maid service or cleaning. We checked in on May 23rd and discovered something foul smelling on the floor of room 107. We should have left, but instead I told the front desk and they moved us to another room, 212. Initially, things seemed better. But the A/C slowly died throughout the night. We left the room and went to our event and returned and the temp in the room was 80. I notified customer service, no reply. We thought we could tough it out because it was so late. We were wrong. I forgot to mention, the toliet does not work very well. And maid service was non-existent. I have notified everyone I can. I doubt they will make it right. At this point I just want to warn everyone else off. If you want a miserable hotel experience, this is the place. Avoid at all costs.

The air conditioner seemed as if it was going out. At times it would not blow out any cold air,I had to mess with control panel to get it to come back on. My husband and I had to do this several times through the night because the room would get very hot.

Had to initial several lines upon check-in stating I understood all of the hotel policies. Almost made it feel like a by the hour motel.

Staff were very nice and pleasant. Breakfast was good! Kids enjoyed swimming almost everyday but the last 2 days they closed the pool and said it needed to be cleaned. Rooms very spacious and clean. Beds were comfortable. Washer and dryer available was a plus! Nice quiet hotel that is very family friendly!

Last 2 days of our stay the pool was closed, they said it needed to be cleaned. Fitness center had no functioning cardio machine.

clean and pleasant

Decent property and comfortable enough for a short stay.

The hotel room bathroom toilet wouldn't fill up and we kept having to open the lid and mess with it. The pool was green, and full of leaves and bugs.

As soon as we walked into our room and sat on the sofa fleas immediately began to jump on me and my children. After calming my kids down I was finally able to go downstairs and explain the situation. They were able to give us a different room on a different floor. Thanks god this room did not have the issue our last one had but the water to shower did not warm up at all leaving us with no choice but to take a cold bath. The ac in the room was not working properly as well.