Thames Riviera Hotel, Sure Hotel Collection by Best Western

Charming, beautiful building next to the Thames friendly staff

Colazione buona la posizione bellissima

Tutto va benissimo

Loved the rooms sizes and deco. Extremely comfortable huge bed if not sharing a room. Air-conditioning was spot on and made the rooms soo cool and well airated besides the soaring temperature outside. Fab location and views by Thames river Easy to access and plenty of parking spaces Lovely sitting area outside the hotel or on rooms balcony Lovely and clean restaurant Great and tasty breakfast

No lift especially with heavy luggage or tiredness is a nightmare when staying on top floors.

Location

Nothing

The price is good value for what you get. I liked that there was parking. I liked that the staff were friendly and professional. . I liked that I was able to open the window to let in real air and hear outside noises (like the geese and ducks) rather than air con...... I liked that it was an old building ... I ordered a salad for lunch and it was really fresh and really delicious. The location was great and restful near the river.

There was no full length mirror in my bedroom - you could easily put one on wall space or the back of the cupboard door. This is not just vanity - if one is going to a meeting it is reassuring to check how one looks beforehand. As single room is not just for children - I am an adult and it is the only room I was offered when booking - I do not appreciate the children's pictures on the wall. Just because I am on my own in a single room does not mean I do not need adult facilities. I would have liked four milk sachets instead of only two -one is not enough for a cup of tea so basically it's like rationing the guest to only one cup for the stay. The outside of the building needs a quick sweep - there were cobwebs everywhere which made the building feel a bit seedy - obviously the whole building needs a paint but it is possible to make it look much better if it was just swept which does not cost much in money or time. It is the same inside - the walls are good but the skirting boards all need painting - the paint is falling off and it falls on the floor which means the carpets look like they have not been hoovered.... it would not cost a lot. £10 to park is a bit of a rip off - it felt like you guys are ripping the mick. My single room was at the top on 3rd floor - (no problem I dont mind stairs) but at the top of the stairs there were 2 /3 laundry bags left there. right near the stairs and the doorway ... they were there for the duration of the stay -its a bit untidy and makes a guest feel like they may be in a staff only area .. there is not good signage to the "300"rooms on the third floor. Guests were getting lost.

Very welcoming , staff were all happy & wanted to please all customers

Looking out to the river from the room was lovely

The fact you could hear the people above moving around there room, toilet being flushed and general noise of the multiple doors with in the corridor to get the the room slamming closed