The Minster Hotel York

Stayed for two nights while exploring York, location is perfect with secure parking for cars and bike ( first come first serve as I think there are more rooms than spaces ) the hotel is about a 4 minute walk from the wall and another 2 minutes to the Minster, room had recently been refurbished and was great, huge bed, large shower and tea and coffee, breakfast was cooked to order which was great, all staff that we met were very friendly and helpful, would definitely come back in the future.

All of the staff were super friendly and the hotel was clean and welcoming. Breakfast was well presented and laid out. The hotel is very close to the main town without it being right on tour doorstep. If i had to be picky then the wifi wasn't up to scratch and the toilet paper could have been a better quality. The cobbles to the outside rooms were a little wobbly and could be a trip hazard.

The hotel was okay, and very close to the shops.the service in the hotel was good and the food was adequate. We were in room 11 which is right at the top of the hotel only accessible by walking up three sets of very steep stairs so would not be suitable for anyone with walking difficulties. The room was clean and adequate. The bed was very uncomfortable, really hard mattress and the pillows were hard too. When we went to bed on the first night I felt like I was going to fall out as the bed sloped down on one side. The next morning I was making the bed and realised it was a king-size mattress on a double bed base! No wonder it was sloped on one side. The breakfast options are okay with a good few choices. All in all the hotel was not too bad except for the bed. However we wouldn't return there. We will stick with our usual hotel which is further from the centre but much more comfortable.

This hotel was so friendly and very clean one of the nicest places for friendlyness i have ever stayed. Breakfast was amazing and everyone was so helpful.

This hotel is in a perfect location for exploring York. Very close to York Minster and loads of pubs and restaurants. The hotel has a gated secure car park which I understand is free if you book directly with the hotel, we booked through hotel.com and had to pay £10 per day. We were in room 33 which was clean, comfortable and with a new walk in shower. The bed was 2 singles pushed together but made up as 1 bed, very comfy and lots of space! Our room was on the second floor, very quiet and looked out onto trees but in the distance we could hear the very slight ring of the bells at York Minster. I hastened to add these don’t go on all night! Breakfast was excellent, plenty of choice whether Full English or continental with different juices, tea/coffee and pastries. All staff are friendly and service is excellent. We would definitely return if we were coming back to York.

Close to York Minster easy to get around tourist spots. Friendly staff

Wonderful kind staff, really helpful. Very good breakfast. Good location. Comfortable bed but duvet rather too warm in very warm weather. Easy walking distance to rail station.

The beds were not comfortable, and there was no airflow in the rooms, so we were hot. We had an outside entrance to our room, so that was not a good idea. The shower was nice.

Great convenient central location to all sights. Misleading photos and descriptions of the rooms. I was given a tiny room on the top floor with no place or space for my small carryon luggage, no chair to sit, and stifling heat with no air circulation. One small fan was provided. Our three rooms were booked in advance, one booking, each of us paid the same price, yet each room varied from being either deluxe, standard or budget! A hotel information letter requested that guests let them know if there’s an issue so that they can seek to resolve it, but when we did voice our concerns, no effort was made to appease our discomfort. Since it was a third party booking - Expedia- nothing could be done we were told. An extra fan, cold bottled water, a complimentary breakfast would have been much appreciated gestures.

Lovely weekend, great location, wonderful service and the breakfast is great ❤️