The Old Golf House, Sure Hotel Collection by Best Western

OH MY GOODNESS! This hotel used to be classy and we’ve stayed many times before. Why on earth are you still letting out rooms to the public? I felt extremely uncomfortable and unsafe here. The hotel is being used as a home for refugees/immigrants who spend their time smoking and leering at women and smoking weed. Might be acceptable where they originally came from, but not here.

The heating in the room couldn't be regulated so we had to sleep with the window open. The room we had although quiet the noise from the motorway did keep us awake. The bed was a little on the small size, and a non-slip mat for the bath would be a good idea.

A bit disappointed, no bar open & the facility is a bit tired.

As I pulled up it looked nice from the outside. It's an impressive building and in it's hay day would have been superb. Unfortunately, it now looks like it is closed. I was met at the reception by what appeared to be the only member of staff working. The actual check in was harmless enough and relatively straight forward. As I stood in the reception, I noticed the restaurant and bar area in darkness. I asked if it was open and I was advised it was closed?? I would not have stopped at a hotel that did not serve food or have a bar and this was not explained when I booked. I was given a local pizza/kebab takeout flyer and told I could order from here and they would deliver. No thank you. I then asked about breakfast, and was advised it would be continental only. Again, I would not have booked this hotel if I had been advised of this in advance. One positive was I was advised if I joined the Best Western Loyalty scheme for free I would receive a "free" upgrade. For the sake of an email address I did this and was upgraded to a "suite"?? The room was very big but extremely old and had a conventional household Fridge in the middle of the room. Everything about the room was odd and old. Things like the windows were not double glazed but had an additional window one in side the other. Picture frames with no glass. The bathroom seat was lose. The bath panel was falling apart. Everything just felt 50 years old and had no cohesive feel. I would not stop here again and would not recommend

Excellent service,room was spotless,reception very good and efficient.All the amenities were 5star,enjoyed our stay,parking area was huge,highly recommended.Well situated for the M62.

Budget best western which was a good price and near where we needed to be the following day. Clean and comfortable rooms. Corridors a little tired the outside looks a little scruffy. Didn't have breakfast as it was only continental. Near m62 but secondary glazing made sure we couldn't hear traffic noise. Best bit was seeing deer outside the window.

Good car parking. Bedroom comfortable & clean. Breakfast was not enjoyable both in terms of choice and lifeless setting. Better to buy a breakfast elsewhere.

would have preferred hot breakfast

Awful experience - grim tired hotel. No food just a flyer for the nastiest looking junk food takeaway. No one around to serve at breakfast. But the biggest failure - arriving tired after a long day of meetings and driving, checking in, and no staff tells you to register the car registration!!!! Not looking for notices so received a penalty notice from a private firm with images showing a parked car and for a £100 fine (or £60 immediately). Call hotel and a verbal shrug of the shoulders, not their issue - well it is because I consider that lack of communicating there's a registering process, legally as entrapment. Do not use this hotel for a number of reasons - they deserve to go out of business.

The hotel itself needs a little bit of updating in terms of decor, but the room we stayed in was fine for us and was very quiet. The bed was comfortable, the bathroom was OK (the water pressure was a bit low) and it was nice having a full sized fridge in the room. The staff were always friendly and it was an ideal base for visiting family in Halifax