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9.4 / 10 Guest Rating

Hotel Sierra Resort Hakuba

14863-6 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301, Hakuba, JP

Hotel Sierra Resort Hakuba - main view

About the Property

Recreational Amenities

Indulge in karaoke nights and take a refreshing dip in the seasonal outdoor pool for a memorable stay.

Culinary Delights

Savor delectable meals at メインダイニング, one of the two on-site restaurants, and kick-start your day with a delicious buffet breakfast.

Luxurious Accommodations

Relax in one of the 74 well-appointed guestrooms with top-notch amenities like pillowtop beds, deep soaking bathtubs, and complimentary Wi-Fi.

Book a luxurious mountain getaway at Hotel Sierra Resort Hakuba today for an unforgettable experience.

Facilities & Amenities

Meeting rooms
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Table tennis
Ski storage
Karaoke

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

The seasonal pool will be open from July to August. Hot springs access available from 6:00 AM to 1:00 PM.The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite, Non Smoking - Photo 1
Junior Suite, Non Smoking - Photo 2
Junior Suite, Non Smoking - Photo 3
Junior Suite, Non Smoking - Photo 4
Junior Suite, Non Smoking - Photo 5
Junior Suite, Non Smoking - Photo 6
1/6

Junior Suite, Non Smoking

4 Twin Beds559 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - 32-inch LCD TV, cable channels, and DVD playerFood & Drink - Refrigerator, coffee/tea maker, and electric kettleSleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe and iron/ironing board (on request); cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and heated floorsNon-Smoking

52 m2
Sleeps 4
4 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Family room, Non-smoking (Family Suite Room) [Western and Japanese Buffet] Enjoy breakfast in a spacious and open restaurant [Breakfast]

Non-refundable
Breakfast Included
20% OFF$593.54

$474.83

Includes taxes & fees
Grand Double Room, Non Smoking - Photo 1
Grand Double Room, Non Smoking - Photo 2
Grand Double Room, Non Smoking - Photo 3
Grand Double Room, Non Smoking - Photo 4
1/4

Grand Double Room, Non Smoking

1 King Bed344 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - 32-inch LCD TV, cable channels, and DVD playerFood & Drink - Refrigerator, coffee/tea maker, and electric kettleSleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe and iron/ironing board (on request); cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and heated floorsNon-Smoking

32 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Grand Double Room

Non-refundable
Breakfast Included
20% OFF$656.38

$525.1

Includes taxes & fees
Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed) - Photo 1
Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed) - Photo 2
Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed) - Photo 3
Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed) - Photo 4
Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed) - Photo 5
Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed) - Photo 6
1/6

Junior Suite, Non Smoking (4 Single Beds and 1 Sofa Bed)

4 Twin Beds and 1 Twin Sofa Bed559 sq feet Relax - In-room massage availableInternet - Free WiFi Entertainment - 32-inch LCD TV, cable channels, and DVD playerFood & Drink - Refrigerator, coffee/tea maker, and electric kettleSleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe and iron/ironing board (on request); cribs (surcharge) available on requestComfort - Climate-controlled air conditioning and heated floorsNon-Smoking

52 m2
Sleeps 5
4 Twin bed (90-99 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Suite Non Smoking

Non-refundable
Breakfast Included
20% OFF$671.93

$537.54

Includes taxes & fees

Guest Reviews

9.4
Exceptional75 verified reviews
AI Summary

Guests highly rate the excellent onsens (private and public) and frequently praise the friendly, polite and helpful staff.

Categories

Cleanliness9.1
Service10.0
Location9.0
Room Quality9.7
Amenities9.9
Value for Money8.6
Food and Beverage8.9
Overall Experience10.0

Select topics to read reviews

N
Nick and KathrynauAU
Verified booking
extended_group
Standard Room
Stayed in May 25, 2026

"Exceptional"

9.0
Helpful?
ラ
ライjpJP
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"Exceptional"

10.0
Helpful?
L
LorettahkHK
Verified booking
family_with_children
Standard Room
Stayed in Apr 5, 2026

"Exceptional"

9.0
Helpful?
A
AlisausUS
Verified booking
extended_group
Standard Room
Stayed in Mar 24, 2026

"Great stay in Hakuba. We loved the Sierra Resort."

9.0

Amazing amenities, staff extremely friendly and polite. Private and public onsens were great. The shuttle service worked well.

I would suggest adding a few hooks for towels to hang upon. We were in a family suite and there was not enough places for the wet towels.

Helpful?
H
HirotakajpJP
Verified booking
extended_group
Standard Room
Stayed in Mar 20, 2026

"Exceptional"

10.0
Helpful?
C
ChirananthTH
Verified booking
extended_group
Standard Room
Stayed in Mar 12, 2026

"Good to stay with need to take a car drive."

7.0

Public hot springs.

Private hot springs And location.

Helpful?
L
Lai FanhkHK
Verified booking
extended_group
Standard Room
Stayed in Mar 9, 2026

"Exceptional"

10.0

服務一流

Helpful?
B
BhaveshauAU
Verified booking
couple
Standard Room
Stayed in Mar 8, 2026

"A beautiful hotel with excellent views and a memorable onsen experience"

6.0

Beautiful location with stunning views of the surrounding mountains and resort. The room was very clean and comfortable, and we had a great view from our window. The staff were polite and welcoming throughout our stay. The onsen was a fantastic experience and definitely one of the highlights of the hotel.

The hotel is quite expensive, and unfortunately there were very limited food options for vegetarians. At hotels of this price range, chefs often try to accommodate dietary requirements, but this was difficult here. Even the miso soup was confusing — we asked three times because the smell made us unsure, and were told the first two times that it was vegetarian, but the third time we were advised that it contained fish. Transport was also a bit inconvenient. The bus stop is quite far, and the complimentary hotel transport starts late in the morning and returns quite early from the ski resorts. Taxis were difficult to arrange in the mornings.

Helpful?
N
NaomiauAU
Verified booking
couple
Standard Room
Stayed in Mar 8, 2026

"We had an amazing stay at sierra. Shuttle buses to and from the town and to the ski field were great! The complimentary"

10.0

Everything ! The services and facilities on site were amazing!

Helpful?
J
JameskrKR
Verified booking
family_with_children
Standard Room
Stayed in Mar 4, 2026

"Very Good"

7.0

Nice onsen. Confortable room. Good ski hire. Nice bis drivers.

No room service available. Location is not convenient. Limited destinations via hotel shuttle.

Helpful?
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