8.6 / 10 Guest Rating

Hotel Villa Mercedes San Cristobal

Name: Hotel Villa Mercedes San Cristobal
Address: Diagonal Hermanos Paniagua 32, San Cristóbal de las Casas, CHIS, 29264, San Cristóbal de las Casas, MX
Rating: 8.6

Diagonal Hermanos Paniagua 32, San Cristóbal de las Casas, CHIS, 29264, San Cristóbal de las Casas, MX

Hotel Villa Mercedes San Cristobal - main view

Hotel Villa Mercedes San Cristobal view 2

Hotel Villa Mercedes San Cristobal view 3

Hotel Villa Mercedes San Cristobal view 4

Hotel Villa Mercedes San Cristobal view 5

from US$124 / night

About the Property

Escape to the charming Hotel Villa Mercedes San Cristobal, a stunning Colonial retreat situated in the heart of San Cristóbal de las Casas, where heritage meets modern comfort.

Breathtaking Views
Take in the picturesque scenery from our delightful terrace and serene garden, the perfect backdrop for relaxation and reflection.

Delectable Dining Options
Savor delightful meals at La Chimenea, one of our two exquisite restaurants, or enjoy in-room dining with limited hours. Our coffee shop and bar/lounge offer refreshing options to quench your thirst.

Business and Event Ready
With over 4408 square feet of versatile event space, our hotel is ideal for conferences and celebrations. Plus, our 24-hour business center ensures you stay productive during your stay.

Experience timeless elegance in San Cristóbal de las Casas—book your stay with us today!

Facilities & Amenities

Proposal/romance packages available

Express check-out

Fireplace in lobby

Free WiFi

24-hour front desk

Terrace

Garden

Luggage storage

Express check-in/check-out

Designated smoking area

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. A car is not required for transportation to and from this property. Contactless check-out is available.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

2 rates found

1/24

Deluxe Double Room

2 Double Beds273-sq-foot room with garden views Internet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryerPractical - Safe and iron/ironing boardComfort - Daily housekeeping and heatingNon-Smoking

25 m2

Sleeps 2

2 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVHair dryerBathrobePrivate bathroom

Room Option

Board / Meal

Price for 1 night

Deluxe Double Room

Non-refundable

Room Only

20% OFF$155.43

$124.34

Includes taxes & fees

1/28

Grand Room

1 Queen BedOverlooking the gardenInternet - Free WiFi Entertainment - 32-inch plasma TV with cable channelsFood & Drink - Coffee/tea maker, room service (limited hours), and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, free toiletries, and a hair dryerPractical - Safe and iron/ironing boardComfort - Daily housekeeping and heatingNon-Smoking

Sleeps 2

1 Queen Bed (150-160 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVHair dryerBathrobePrivate bathroom

Room Option

Board / Meal

Price for 1 night

Deluxe King Suite

Non-refundable

Room Only

20% OFF$155.43

$124.34

Includes taxes & fees

Guest Reviews

8.6

Excellent107 verified reviews

AI Summary

Guests highly rate the excellent service and frequently praise the honest staff.

Select topics to read reviews

floriberto

Verified booking

couple

Standard Room

Stayed in Jun 22, 2026

"Exceptional"

Exceptional

9.0

Helpful?

alejandro

Verified booking

solo_traveller

Standard Room

Stayed in Jun 9, 2026

"Exceptional"

Exceptional

9.0

El espacio ambientado

El piso de madera suena mucho

Helpful?

floriberto

Verified booking

couple

Standard Room

Stayed in May 21, 2026

"Exceptional"

Exceptional

9.0

buena ubicación y alimentos.

Helpful?

MARIA GUADALUPE

Verified booking

extended_group

Standard Room

Stayed in May 17, 2026

"Exceptional"

Exceptional

10.0

No se nos compartió wi-fi del hotel

Helpful?

Marisol

Verified booking

couple

Standard Room

Stayed in May 10, 2026

"Muy bien"

Exceptional

9.0

Es un hotel bonito y cómodo, las habitaciones son espaciosas y limpias

El desayuno me pareció un poco caro y la habitación estaba poco decorada

Helpful?

PALACIOS SANCHEZ

Verified booking

solo_traveller

Standard Room

Stayed in Apr 14, 2026

"Excellent"

Excellent

8.0

Helpful?

Reyes

Verified booking

family_with_children

Standard Room

Stayed in Apr 5, 2026

"Good"

Good

3.0

Si quieres venir y no dormir, renta este hotel. Hay demasiaso ruido. Toda la noche y desde las 5 am.se escuchan puertas azotandose, carritos de servicio que van de un lado a otro. Se le comenta a recepeción y se molestan. Su respuesta es a las 11 de la noche que van llegando grupos de turistas, sin embargo, a esa hora ya hay gente durmiendo, desde bebés, hasta personas de la tercera edad y no les interesa. Conclusión. No regresaré y no lo recomiendo en absoluto

Helpful?

Elias

Verified booking

family_with_children

Standard Room

Stayed in Mar 6, 2026

"Buena atención"

Exceptional

9.0

La atención

Las habitaciones estaban muy separadas, ya que iba con mis hijos me gustaría que quedarán junto a la mia

Helpful?

Willian

Verified booking

family_with_children

Standard Room

Stayed in Mar 5, 2026

"Exceptional"

Exceptional

10.0

Helpful?

floriberto

Verified booking

couple

Standard Room

Stayed in Mar 2, 2026

"fue solo una noche de alojamiento, nos sentimos bien"

Exceptional

10.0

Helpful?

2 3 4 5

Discover

Settings

Hotel Villa Mercedes San Cristobal

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Deluxe Double Room

Amenities

Grand Room

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Exceptional"

"Exceptional"

"Exceptional"

"Exceptional"

"Muy bien"

"Excellent"

"Good"

"Buena atención"

"Exceptional"

"fue solo una noche de alojamiento, nos sentimos bien"