Ocean Coral & Turquesa All Inclusive

This is our second time and once again the service was very good. Jose and Ricardo at the Privelege pool area are amazing taking care of us. Also Wilbert behind the Bistro bar and Carol at the gift shop. But all staff were friendly and accommodating. Excellent food for an all-inclusive too. Room was very clean. The property is a bit dated but landscaping is beautiful.

We had an excellent experience. Carlos was our butler and was very attentive. He looked after our every need. Highly recommend resort.

We love coming to this resort for our vacations as the people who work there make the trip extra special. The food is great, the atmosphere is fun and the El Beso is so relaxing for us that don't have small children with them. Our butler was Brandon and he went above and beyond for us and our guests. He gave great attention to details and visited us daily to ensure that all our needs were met. The waiters in the Privilege Lounge were so friendly. They encouraged you to come in and see them and always were happy to see you. My favorites were Miguel, Jesus, Emmanuel and of course our favorite bartender Jesus!!! Amazing margarita classes! They were so friendly and entertaining. Our waiter out at the El Beso pool was Ricardo and you could not find a harder worker. He worked hard all day to ensure that no one went dry! Such a wonderful man. In the lobby our favorite waitress was Hilda Bernabe. She spoiled us when we went up there to play cards and visit with other people. Truly made us feel welcome. The Blue team at the resort was friendly and fun. Elizabeth from El Beso was so personable and fun. She was a ball of energy! Fabian also from the Blue team was a treat to be around. Always trying their best to get us involved.

Upgraded upon arrival to El Beso level. Hard to say that we received anything more than a pool in that area and a designated snack bar. No top shelf liquor or any special beer selections. We had just left another Ocean (chain) resort in Playa Del Carmen and it was even worse. Seems like if you don't sign up for their time share presentation you are marked.

This is a wonderful resort with many dining options and the staff are all wonderful. The adult pool is prefect for our needs (hopefully stays all adult) and Jose Lopez our pool attendant really made the difference in our stay with his excellent service. As well, our butler Salvador was very helpful and attentive. Ricardo who ran his butt off getting everyone drinks was top notch! We will be back next year.

Luis our butler was awesome! Staff and nightly entertainment as always are fantastic and like family… Thank you for all you guys do

Wonderful week at OCT! Staff is always friendly and accommodating as always. Treated like family favorites! Our butler Luis was attentive and knowledgeable, ensuring that we had the best service and experience possible! Highly recommend!

39 minutes transfer from Cancun airport and on arrival you are offered a cold drink whilst the reception staff check you in. Monica was professional, smiling and provided lots of information and our bracelets which acted as the room key We were then transferred with our luggage by golf cart to our room Block 16, top floor, great sea views and right next to the pool plus a very clean room with 2 huge beds Fridge filled and refilled daily with soft drinks, water and 2 beers. Coffee machine easy to use and bathroom had hand soap, shower gel and shampoo along with lots of towels, face cloths, hygiene items and these were restocked Beach had some seaweed but staff cleared it using tractors and rakes every day Hated the towel game where customers were putting out beach towels to save loungers from 7am onwards and then disappearing for hours. Same thing at the 3 pools. Management should invoke their rule of moving towels if loungers were unused! We booked all the a la carte restaurants but the app was horrendous to use and bookings changed from 9am to 10am without any communication! Loved the Blue Moon and Sensai the best but also the buffet was great with lots if choice ( although a little repetitive) Breakfast could be busy so some mornings they use overflow tables in the Italian Evening shows were the usual dance, karaoke, stage shows. We liked the fire show and Michael Jackson night Mike's coffee shop was amazing with muffins, granola, fruit, croissants in the mornings and sandwiches and bagels plus scrumpy cookies in the day time. Amazing coffee too! The serving staff at all the bars were simply awesome. Always polite, smiling and professional. Marco and Franki behind the lobby bar were exceptional and the staff taking orders were very friendly and helpful. Shout out to Hilda, Idalia and Bernabe Tui rep was new to the resort but helpful when we needed him You are a long walk from the main road for convertible mini buses. Taxis were expensive Loved the raccoons, coati, and capybara on site plus the secure area holding the crocodile family!! Check out was easy and all inclusive continued until our mini bus arrived for the airport This resort is very accessible for those who needs scooters, sticks or wheelchairs with lifts and ramps to aid mobility issues Public toilets were spotless including those at the children's pool. Thanks very much to the cleaning teams Despite a few rainy days our stay was relaxing, fun and we enjoyed the resort which is much smaller than others we have used in previous trips to Mexico 🇲🇽

Another fabulous resort in Puerto Morales. Everything so far has been excellent. Service, food, weather. Staff are truly amazing. Non-stop entertainment including evening foam party weekly at 10 pm. Michael Jackson show is a showstopper. Zero problems booking specialty restaurants through hotel app. Buffet food is very good as well. Nice clean resort that is exceptionally manicured. Airport shuttle through hotel is a bonus with short wait at airport. Met several people who return here every year which speaks volumes about the hotel. The only negative thing I can say is that sometimes the drinks have a little too much alcohol in them. Power through though as it is all worth it. Best snorkelling ever available at Wet Dive in Puerto Morales. 35 US for 90 minutes!

Everything about the trip was amazing - rooms, food, atmosphere. Everything was super clean and staff were wonderful and very friendly. We upgraded to Privilege and it was worth every penny. Carlos, our butler was amazing and very helpful! Antonio was our server most days at the pool and was incredible. We actually looked for him everyday. Resort isn’t crazy big and right on the beach (fine sand) and was always clean. Lots to do for adults and kids. We’d go back in a heartbeat! Highly recommend.