SpringHill Suites by Marriott Albany Latham-Colonie

Quarto excelente

Tudo dentro das expectativas

Breakfast was fine. rooms were comfortable. we were near the lobby and it was noisy when other guests came in.

The WiFi was down and the staff didn't seem to care. They just acknowledged it was sketchy, and accepted that as OK. Not willing to fix it, restart it, nothing. We arrived after 10PM. I had a 7AM work zoom call that I had to lead. I was stressed trying to figure out how/where I could make that call with reliable internet at that hour. The staff had Zero suggestions. Sure enough, at 6AM the WiFi was still down. Hotel staff we of no assistance. Their computers run on ethernet, they said. Nothing around was open. I drove around the area frantically looking for somewhere that I could use the WiFi. I expect more from Marriott.

I am a truck driver that works overnight. At times it can be challenging to check in to a hotel in the morning. That was my situation Saturday morning on labor day weekend. Springhill accommodated my needs . All staff were professional and curtious . Room was ready clean and way beyond my expectations. Hotel quiet slept great . Highly recommended . Thank you all at Springhill Albany

Schönes Motel nett gelegen.

Alles OK

hotel room floor was not vacuumed. found loose/garbage items on the floor (OJ bottle top found by the kitchen area medicine/pills on the floor by the bathroom sink) Bathroom rug had large dark stains.