Hampton Inn Utica

Breakfast was fine. They had a good selection. The omelets were dried out on one side but the rest of the omelet was good. The potatoes were very spicy in places, like the seasonings were not tossed in very well. I also wish they had larger cups for the coffee to take it on the go. The cups were small and just held a 8-10 oz. The dark roast carafe was empty when I got there and there wasn't a staff member handy to ask for it to be refilled. I didn't try anything else.

There was a large piece of a cracker or some kind of food on the floor between the beds. The rest of the room was pretty clean. However, the TV did not work at all. The remote would not turn it on and when I finally found the power button on the underside of the screen, it just kept saying it could not connect. I called the front desk who said another room was having a similar problem and thought perhaps there was a hotel-wide issue. She advised I should try it again later. When I went to get ice, I could hear TV's playing in other rooms, so I think it was just some TV's in some rooms not working. I did not complain again and the TV never did work for the rest of my stay. I arrived later in the evening and just wanted to watch an hour of TV as I got ready for bed. After being on the road for several days, it was going to be my first opportunity to put my feet up and relax. It wasn't exactly a deal breaker, but it was very annoying.

Location was great .

Had to ask 2 times for towels and my room wasn’t done fully . Had to take the garbage out and make the bed .

The hotel was well maintained and the staff was nice. I had a good stay.

The location was not particularly attractive. The hotel site was great but the surrounding area wasn't.

It was very clean and the staff was very friendly and the parking was great

Nothing they couldn’t have done anything better. I was very happy and content. I love staying at the Hampton Inn.

The room was so clean and the bed so comfortable. I slept very well.

N/A

Our room was comfortable and quiet.

It needed some work in the bathroom.