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7.1 / 10 Guest Rating

Heritage Grange at Thurston, Hotel

Barton Road, Bury Saint Edmunds, gb

Heritage Grange at Thurston, Hotel - main view

About the Property

Charming Tudor-Style Country House Hotel
Located in the heart of Suffolk, The Grange Hotel is a picturesque Tudor-style country house surrounded by its own secluded gardens and open countryside.

Delicious Dining Options
Guests can indulge in a variety of culinary delights at the on-site restaurant, offering a la carte fresh food that caters to all dietary requirements, including gluten-free and dairy-free options. Alternatively, they can savor bar lounge meals while enjoying a selection of local beers, spirits, and wines.

Relaxing Lounge Bar and Garden
The lounge bar provides a cozy retreat that opens onto a terrace and garden, perfect for unwinding with a drink. Guests can also relax in the comfortable seating area within the lounge.

Experience the charm and tranquility of The Grange Hotel - book your stay now for a delightful getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A pre-authorization with a physical card will be required upon arrival. Please bring a physical card that has funds on the card together with identification. Any guest who is unable to provide authorization or a card that declines will be refused accommodations. Guests can bring their own cot at no extra cost. Please note that pets are not allowed in the public areas of the property. Pets are charged for 15 GBP per pet per night up to a maximum of 3 nights if guests stay longer than 3 nights. There is no elevator in the property. Under the current circumstances, we are offering a bed and breakfast service on Friday and Sunday. Hence the bar and restaurant will be closed on those days. The bar will remain open on Saturdays, subject to demand, until 21:30. The restaurant is open Monday to Thursday and Saturday for dinner from 18.30 to 20.30, subject to demand. The restaurant and bar are still open from Monday to Thursday and on Saturday evenings. The restaurant is open for breakfast on a daily basis. Restaurant bookings are advisable in advance to ensure you have a table. Guests staying in "Budget Double Room" may experience noise until midnight.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.1
Very Good539 verified reviews
AI Summary

Guests highly rate the comfortable beds and frequently praise the good location.

Categories

Cleanliness6.3
Service7.8
Location8.3
Room Quality6.8
Amenities6.8
Value for Money6.3
Food and Beverage7.3
Overall Experience6.8

Select topics to read reviews

A
AlisongbGB
Verified booking
family_with_children
Standard Room
Stayed in Nov 2, 2025

"Quite shocking as the outside doesn’t reflect the inside, tired dated and very very rude manager with very bad attitude"

1.0

Lovely building and setting

The inside was very very dated and needs a major refurb

Helpful?
G
GudagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Nov 2, 2025

"Excellent stay in a cosy hotel"

9.0

Friendly receptionist, traditional key, desk, microwave

It was fine for me but the sloey ceiling in my room might cause problems for a tall person!

Helpful?
M
MattSnapgbGB
Verified booking
couple
Standard Room
Stayed in Oct 31, 2025

"Comfortable and warm bedroom for the night"

6.0

Great room in an interesting building and fabulous location. Possibly the most comfortable bed I’ve slept in ever.

Surly concierge staff, television in room which didn’t work, fridge which didn’t work, the strangest shower which was very difficult to temperature regulate. Cramped access and egress to room through layout.

Helpful?
A
AlisongbGB
Verified booking
family_with_children
Standard Room
Stayed in Oct 30, 2025

"Rude owner actually told me off for bringing my tiny dog then charged £15 even though we were on a dog friendly outside"

1.0

The location

The owner

Helpful?
J
JoshgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Oct 29, 2025

"Could have stayed elsewhere cheaper and been happier"

1.0

Not a lot

Unclean. Unreasonably priced and regrettable

Helpful?
S
StevengbGB
Verified booking
couple
Standard Room
Stayed in Oct 29, 2025

"Did what was required but little more"

5.0

Location for where we required- Thurston. Breakfast.

Worn and tired with a small room.

Helpful?
V
VipulgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Oct 18, 2025

"Exceptional"

10.0
Helpful?
S
SarahgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Oct 15, 2025

"Good"

3.0

Location

Pokey room in the attic Very uneven floors that also severely creaked Poor window fitments meaning the light from the roof terrace blazed into my room all night. Cold water tap was so stiff had to use both hands with force to turn it on Shower was cold and only a dribble

Helpful?
P
PaulgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Oct 14, 2025

"Good"

6.0

Location

“Frosty “ attitude from owners right from the start

Helpful?
K
KarengbGB
Verified booking
couple
Standard Room
Stayed in Oct 12, 2025

"Definitely not worth the high price paid for, feel robbec"

3.0

Looked inviting from a distance

How badly it was maintained

Helpful?