The Mill Hotel Sudbury

The location

The bedrooms are in desperate need of a refurb.

Location

Layout

location parking view over the mill pond etc

no lift and stairs steep

Beautiful hotel lovely views from hotel room . Great location

Everything about the property was great . Was abit surprised there was no water in the room and not a very good selection of teas no lemon or green tea .

The building was lovely, room was nice and big.

This is a very poorly run hotel - unlike it's sister hotel the George in Colchester which is superb. Our room had not been properly cleaned - there was a dirty pair of the last guests socks left on the floor. The breakfast was shocking, the staff were disorganized and lacked interest. There was an older waitress who was trying to do everything herself instead of instructing some of her younger colleagues who seemed oblivious to the fact that there were no cups, cereal bowls or plates - one of them kept yawning even though it was after 9am. The food kept running out as well - a buffet breakfast is not a difficult operation to manage and deliver. The biggest issue however was the large number of flies that plagued us as we eat. I would estimate 50-70 in the dinning area, a real health hazard. I raised this to be told there was nothing they could do about the flies. We had a table at lunch too. That was no better, more flies than before and the food was cold, and overcooked - the number of flies seemed to have increased and on ever order, except dessert there were errors. I wished we could have found an alternative venue (but they were all booked) we will certainly never eat there again.

Large comfortable room

Shower was very low power. Noise from neighbouring rooms was high.

Loverly breakfast = lots

Bath tap not working for a bath = room 501

Drinks on terrace was very good, choice of drinks was good. Size of room was good, bed was comfortable and nice clean sheets. Towels provided in room was good. Location is good for other emanates and walks.

The front door was full of cobwebs with loads of flys stuck. In the room, there were many cobwebs in al corners, again with loads of flys stuck and spiders running about. There were many flys flying around the room and in the bathroom. So although the bed and towels were very clean, the rest of the room didn't look as if it had been cleaned for a long time/

Beautiful location, great rooms at a good price

Nothing