Extended Stay America Suites - Oakland - Emeryville

Room was extremely dirty, dirty clothes from previous person shoved in a chair. Non smoking room smelled of cigarette smoke and had burn holes everywhere. Shred marks in the curtains. Screaming people all in the hallways. Horrible experience do not stay there!!!

The staff, except the manager Jason are amazing. The hotel is run down, each room has something different to offer: roaches, anta, smoke... and they all smell of something precurer. It was convenient to target, and the bridge. Other stores near by as well, safeway, starbucks, peets not to far. I prefer peets.

Elevator was off for a few days.

Friendly service. Good price. But the heater did not work, there was a hair in my folded towels, there was a big spider web in the bathroom and the toilet ran all night. Also, the Expedia app said check out was at 12:00pm. I had a cleaning lady knock and try and enter my room at 11:00am. She gave me 10 minutes to get out.

cockroacheson the tolled

First the front deak and cleaning crew are fabulous. Jason, the manager must have had some upset with us because we could never have our room cleaned and upon our arrival that room had not been cleaned properly. There were bottles and trash under each bed. Our 2nd room, yes 2nd because Jason said that we could not rent a room for longer than 2 weeks, so I used my name and my kids names to get around that. After week 3, he reminds me that he doesnt have to rent to me. He says this after he assigns a specific room for us with a stove that didn't work for 5 out of our 7 days there, and the tub faucet kept getting stuck in the on position. My family has been experiencing homelessness, so we needed to be there.

The property was dirty and had a horrible smell. Didn’t end up staying just left the property

The property had roaches and bed bugs. Furniture was damaged (have a picture) didn’t feel comfortable sleeping there so we left.

Nice stay no problems with the room

Rooms are dirty, furniture is worn down, hot water takes over 10 minutes just to get to luke warm. You pick places like this because of the kitchenette, but it does not come with cookware and eating utensils. I asked the front desk for it, and she tries to scrapes together a few dirty items. The fridge barely works, and there is no ice machine at this property. The so called included breakfast is just mini muffins that are dry and cakey with the most sour coffee you've ever tasted. I wasn't expected the Hilton, but the quality is ridiculous. Motel 6 would have been a step of this. Please don't waste your money.