Holiday Inn Express Brooklyn, an IHG Hotel

excellent free breakfast only one slow elevator

It’s not as it is on the pictures and the room smelled really bad. Furniture is old and not comfortable. The only thing I liked was breakfast.

The room was small forv a king sized bed. I couldnt get the shower head to work , water was leaking from bathroom sink. Im disabled and the small refrigerator was left in the corner on the floor. I was on the second floor, it was very loud and noisey coming from the lobby where you check in.

This is my go to spot when I travel to Brooklyn. It's priced right and clean. Also safety is above all for my family. I have never questioned my safety beyond the normal common sense rules. I stayed there 5 times so far. Elevator was slow as heck but they do work. They have a good breakfast selection.

so so area

The elevator is pretty slow outdated since I stayed there in 2019, same elevator same problem. The room was not serviced, no clean towels and bed was not made. The breakfast and front desk was very professional and very friendly. The location is good, 1/2 block from subway. Overall it is okay to stay.

Kudos to Rachel! She went above and beyond to make our stay comfortable and was especially helpful with our local transportation. We felt very safe at this facility. Room key required to enter the property.

The Truth - The property is in an industrial area. Two old auto body shops and an overgrown dirty vacant lot across the street. - When checking in a couple who had dropped off their bags in the morning and had reservations were told they did not have a room and were sent to a hotel of Holiday Inn's choosing. -I was stuck in the elevator twice. Each time more than one floor was pressed. Then decided walked the 7 flights of stairs for the rest of the stay. - The furniture in the room was all chipped and badly water damaged. - I requested room service 3 times. It finally happened on day 8 of a 9 day stay. - On the plus side the subway is close and it is an easy ride to Manhattan. - Breakfast was fine. What you would expect from a Holiday Inn Express

There was a used condom on the bed when I arrived. The carpet was wet and smelled like the sewer with cigarettes(in a no smoking room). When I asked for a refund to go elsewhere the guy at the front desk said there was nothing he can do. They couldnt even switch our room due to policy. Terrible place I ended up leaving and paying for another place on top of this.

Just over night stay,clean comfortable room