Holiday Inn Express Hotel & Suites Dothan North by IHG

Beds are too soft and lumpy overall not clean.

Checki-n was easy since I had reservations. Bathroom in room needed a good scrubbing. Had piece of blind on window torn and left laying on air conditioner upon entering room, not enough towels for 3 days stay in room for two people. Requested a cleaning person come and clean the room. Person came and only made the bed but took all towels and did not leave clean ones, Person did not clean anything else. Left the trash can over flowing and coffee grounds on floor beside the trash can.The next day we had a do not disturb sign out (something like that on the door), we came back to the room at the end of day and found someone had been in our room... left more towels. We had already gotten extra towels night before from the front desk. Two days there was no coffee cups at breakfast, one day no coffee, at breakfast, two days burnt bacon for breakfast. (Breakfast problems were on Friday and Saturday). Two out of the 3 nights we stayed our room key would not work. We had to go back to the front desk to get a new key. Our key wood not work on the days that we could tell someone else had been in our room. I think they control the air conditioner

Good location and pleasant staff.

There were some bugs, but dead thankfully.

Fast and friendly check in while giving great dinner ideas in the area.

Bed was very comfy and over all room was ok. Check in clerk very friendly, check out not so much. Biggest downer was coffee maker in room and breakfast place but not a coffee cup in sight. Not a very good way to run an inn. We will not return.

When we arrived we had a few problems. The staff readily helped with. The tv didn't work in the first room, and the room wasn’t as clean as I expected. We switched rooms, and this room was cleaned better. But the drain in the bathroom sink was very slow. Nothing was too big of a deal just a little inconvenient.