Hilton Garden Inn Cincinnati Blue Ash

Great stay for baseball tournament! Very accommodating.

The room. Although large their was no place to put open luggage, no comfortable chair except a desk chair. Their was a large jacuzzi tub in room. Very 80s. Bath room was very warn and unpleasant. The bath room was in desperate need of updating. I actually refused to shower it was so warn.

We thought the breakfast was included with the price of our stay but it was not. That was disappointing.

The lobby is nice, the room was clean, bathtub worn but again, clean. But there were dead roaches on the floor in the ice machine room. We got ice from another floor and it tasted terrible. And the breakfast was not very good. The man behind the counter was super nice but eggs were inedible. The muffins were soggy. And the way they do breakfast is really weird. It’s not included with your room, you have to pay extra, but it’s just a buffet right out in the lobby so you basically have to get permission to eat from the front desk guy who hovers nearby the whole time watching to make sure people pay. We paid extra for breakfast with our reservation and both days he said we didn’t and I had to ask him to look again which took a while. It’s unnecessarily complex for a hotel buffet breakfast. They really should include breakfast like most hotels do now.

The front desk people was not very informational. They act like they didn't understand you when you try to talk to you.. the rooms were kind of Dusty. The bathroom they had hair in the tub in the shower. It wasn't a very good Hilton the last Hilton I stayed at was very nice and very good this one wasn't very nice.

I was at hotel breakfast when I saw the employees with the silverware that we just ate with, then wiping it with a napkin and used no water. Then rapping it back up and handing it out. That’s disgusting🤮

Good

It was a very pleasant stay.

Not terrible but not spectacular. Clean but not immaculate. Definitely a dated property for the price - fixtures and furniture were a little older, floor tiles were damaged and there was mold in the shower - all which I’m assuming are results of being outdated. This is a great place to stay if you’ve only stumbled upon it on a time crunch, but definitely not a vacation-level stay.