Comfort Suites University

Staff tried to be helpful after being dismissive.

Owners illegalie cancled our reservations and did not honor them even though we had a confirmation number. Just because they could get 3 times the rate they gave us for early reservations. This left us searching for rooms with a limited budget and no way to pay the newer high cost. Almost cost our students a chance to compete. I can belive anyone would be so underhanded now days. Be leary of your confirmation security on buisy days with this company running multiple hotels. Will never use them in future.

Breakfast was the worst it has ever been. Coffee was cold, no fruit, no yogurts, no muffins. I’m past several stays these times were all available. Not at all this time. Very poor for both mornings.

The room was moderately clean. Window to room was full of smudges and stains. Window is so large so if it was not clean what else was missed. After numerous stays time to find a new hotel to stay in.

Bed. It was quiet.

Very expensive. Breakfast was subpar. Bathroom was old and dirty.

Location was alright.

Rooms needed work done. Shower tub needed to be replaced. Everything needed caulked. Just looked dilapidated. Due to the data centers being built this hotel was double or triple what it should have cost.

The rooms were very clean

The pool smell of chlorine was way to strong couldn’t even enjoy the pool and we were on the 4th floor and got a complaint from level 3 that our kids were walking and running to loud and management came and told us when our kids were not running they were just walking around playing with toys

The rooms were still dirty. The bathroom was disgusting and dirty. oh and a $50 hidden fee that was not told to me when I booked the motel still hasn’t seen my $50.

The beds were filthy

Convenient

The hotel had a basketball team check in and they were very noisy and rude. The night staff received several calls and I was told she couldn't do anything about it. It is 1046pmand the noise is still going on.

We rented this motel specifically so that we could swim we were excited that it was an indoor pool and hot tub but when we went to swim the pool water was hot I mean like bathtub hot and the hot tub was cold that water was yellow and smelled like sewer we only swam for like 10 min and were sweating because the water was so hot . The ac in the room would not stay on so we woke up off and on all night trying to mess with it to keep it cool in the room . The bathroom floor was dirty and there was toothpaste all over the wall from previous guest. Over all we would not stay here again

Good location. Looks good on the outside

Poor maintenance. Shower caulking missing. Tub pitted. Carpet stained. Housekeeping underfoot constantly. They piled linens in the hallway we had to literally step over to leave our room. Elevator door greasy.