Holiday Inn Express Mount Pleasant- Scottdale by IHG

It’s a place to stay. That’s it, you don’t have many options if you’re needing to stay somewhere in the area. The hotel room was clean enough not to leave but I could NOT make myself use the shower as the floor of the tub was absolutely filthy, there were little black spots all over the place along the seal points of the shower walls, and toilet. The area where the keurig was had some type of brown sticky substance along the wall and the keurig itself was filthy so I decided against utilizing that feature. There were also ants in the bed! I know some types of ants just come and go with the seasons but yikes that wasn’t a pleasant sensation. I asked for makeup wipes and a toothbrush to be brought to the room and was told they were short staffed but would see about bringing it down. An hour passed and I called again with no answer this time so I just had to find something else to make do with. After I left the room I came back later to a notice stating they do not have the staff to send someone with individual requests to rooms so I would have to go to the front desk for any needed toiletries. Also around 12 midnight I was woken by someone banging on my door repeatedly. At first I thought it was next door but when it wouldn’t stop I had to dress and go see who it was. There was a drunk guest demanding I open the door who only left after I told her I wasn’t who she was looking for. My room was right down the hall from the lobby but no one came to help. Not a great stay.

Staff shortages and new Management provides no breakfast, sour milk, no cleaning, broken hearing and cooling and no one to fix.

Conveniently located

Pillows were very uncomfortable, some of the staff were not friendly

I paid $170 to stay the night here passing through on a road trip and what a rip off. Our room was filthy, there was mold growing on the vent of the ac unit, the shower head was covered in mold. My kids feet were black within minutes of walking in the room. There were webs in the corners of the walls and visible signs of water damage throughout the room. To walk into a room after paying close to $200 and feel like you are sleeping in filth is extremely disappointing.

Room was clean and location was convenient.

Don’t know. They let us reserve a room when they had no vacancy. Then booking.com eaanted to charge us a cancellation fee for not stsying yhere.

The hotel was very well kept and clean

Great

Hotel was very good except it smelled like smoke

We would come back if we are ever in the area again. Very comfortable room.