Holiday Inn Express Hotel & Suites Dallas NE - Allen by IHG

Clean room, great beds and the great room overall

It just felt low budged. Staff was nice but facilities felt dated.

It was a ok. Nothing to write home about.

Premises very clean and well maintained. Rooms look, feel, and smell great! Breakfast was a delight! Thank you Sonia (Breakfast lady) for keeping everything so fresh and neat! Front desk staff very friendly and helpful! Would return to this location in a heartbeat!!!

Ok

Last minute trip for baseball, upon arriving our room only had 2 towels available for a room that sleeps 4. When i asked the next morning they said they were out of towels and that i could bring my dirty ones for them to wash…I almost felt i needed to go buy my own towels just to have enough for the 4 days we were going to be there. I have never been at a hotel where they had NO MORE towels (morning or night) the bathroom door would not lock, all the metal fixtures had rust stains, bathroom had mildew or moldy stains. The water didn’t get very hot and if i did it wouldn’t last long. Our tv remote had tape to help keep the batteries in. Some of our plugs did not work for all of our phones ect. Parking is very limited, i had to park at the restaurants in front of the hotel.The upside was it was very quiet area, close to most things. Overall it was ok for a quick stay but I wouldn’t recommend for 2 or more days if dingy is something you dont like.

Spacious room and Good Breakfast

The room smell like curry since the previous guest had used the microwave. The hotel was not responsive and cleaning the room to get the odor out. They could’ve done many things to alleviate a very difficult situation Instead, they did very little.