Candlewood Suites Williamsport by IHG

Worst hotel experience! The only saving grace was the staff who were friendly. It was filthy all around. The “secured “ doors were broken. We had zero shower soap, shampoo, conditioner. They were totally empty! The hallway is dingy and rugs all dirty. Walls filthy. Our room smelled awful. Never again.

The staff at this property was amazing ... before I even arrived, they were able to adjust my reservation. During our stay, they happily added a room during a particularly busy time so that family could join us and were extremely understanding of unique needs of a family member. And, after we checked out and went and discovered that we had left a valuable item behind, the staff was extremely diligent in helping us retrieve it. We would gladly stay here again.

The property wasn’t at all what I expected with the positive reviews. The halls were smelly and looked beat up, we had no toilet paper, it appeared that our bedding was just made up and not changed. There was no available parking close to the building (we had to park at a different hotel and walk!) which didn’t feel safe as there were men hanging out in the parking lot drinking. Not somewhere I would ever book again.

Best towels and hand towels wash clothes were provided when we got there one towel each I called downstairs and told them we needed two towels each they brought them up and that was the last we saw of any linens. The shower curtain holder was about falling out of the wall. And the shower curtain itself was fabric but had totally lost its waterproof faculties and the floor after each shower was soaking wet. Also poor cleaning done in the bathroom there was blood on the base of the toilet seat unacceptable

Check in took longer then expected. Staff appeared to be new. Hotel is extremely dated and smells horrible. Carpet in hallways is a tripping hazard. The pool was slimy and nasty needs to be emptied, scrubbed and painted.

This hotel is in an area where there are many workmen from the fracking industry. It was very clean but due to the high traffic, it definitely showed the wear. It also had what seemed like a design flaw in the positioning of the bed on the wall; while there was plenty of room, the bed was so close to the one wall that it made it difficult to get into bed on that side. Also, the in room coffee maker leaked all over the place so we couldn't get a cup of coffee without going out for it.

This isn’t a bad hotel. I felt like the property was lacking on upkeep but the room was clean. The television was wonky and the supplied soap, coffee and towels were pretty scarce. Trash piled up in the hallways on a few occasions.

Friendly, helpful staff. Pool was a nice touch. Had a little trouble with finicky room keys, not a big deal. Main issue was for the price we paid, hotel is a bit worn out looking. Rips in the carpet, tape on the flooring, old TV's, etc.

Great beds, great breakfast. Needs more hooks or towel rack in bathroom.

Smelled like mildew & lysol. No bath mat, no wash clothes. Cable machine in gym was broke and frayed cable cut my forehead. Ghetto dump needs to be demolished.