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7.7 / 10 Guest Rating

Staybridge Suites Houston - Willowbrook by IHG

10750 North Gessner Road, Houston, us

Staybridge Suites Houston - Willowbrook by IHG - main view

About the Property

Convenient Location
Located 19 km from CityCentre Plaza, Staybridge Suites Houston - Willowbrook is an ideal choice for travelers looking to explore the vibrant city of Houston.

Modern Amenities
Enjoy a comfortable stay with access to an outdoor swimming pool, fitness centre, and free WiFi. The air-conditioned rooms feature a desk, kitchenette, and fridge, providing convenience and relaxation during your stay.

Hospitality at Its Best
Experience top-notch service with bilingual staff, a business centre, and a barbecue area. Whether you need assistance or recommendations, our team is dedicated to making your stay memorable.

Ready to experience the best of Houston? Book your stay at Staybridge Suites Houston - Willowbrook today!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good310 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good food.

Categories

Cleanliness4.6
Service9.6
Location9.1
Room Quality7.6
Amenities6.1
Value for Money8.1
Food and Beverage10.0
Overall Experience6.6

Select topics to read reviews

A
AnthonyusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 11, 2026

"Exceptional"

10.0

The bed was so comfortable 😌

Helpful?
R
RomanusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 3, 2026

"Exceptional"

10.0
Helpful?
A
AnthonyusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 2, 2026

"Exceptional"

10.0

Peace n quiet

Helpful?
A
Amy
Verified booking
Standard Room
Stayed in Oct 5, 2025

"Good"

6.0

The rose m smells bad

Helpful?
A
AlyssausUS
Verified booking
family_with_children
Standard Room
Stayed in Sep 18, 2025

"pleasant area dirty hotel"

1.0

The hotel had roaches. There was some by the oatmeal during breakfast and some in my room as well as the hallway. I have videos on my phone that I plan to post to google review

ROACHES, dirty towels

Helpful?
S
STEPHEN
Verified booking
partner
Standard Room
Stayed in Aug 29, 2025

"Good"

2.0

Switched rooms three times. 1st room ac did not work. Staff very friendly and helpful. 2nd and third rooms had bad roach problems

Helpful?
C
Caren
Verified booking
Standard Room
Stayed in Aug 23, 2025

"Good"

6.0

The staff. Mark and Mason were awesome. Very accommodating and if there were any issues, they took the proper steps to resolve them in a timely manner. They were actually the best thing about this hotel and my stay.

Helpful?
A
Ashanti
Verified booking
family_with_children
Standard Room
Stayed in Aug 7, 2025

"Good"

2.0

Don’t ever stay there! Roach motel! And wouldn’t even refund my money. I would not recommend!!! I killed 6 roaches in one night!

Helpful?
H
Helen
Verified booking
Standard Room
Stayed in Aug 1, 2025

"Good"

6.0

Bugs in the room, had to go buy bug spray to get rid of them. No proper venting for the dryers so it is like a sauna while you wait for your laundry. Most of the washers and dryers were broken. Pool was unusable due to parts not in for the first four days we were there. Maid service was minimal, the floors never got swept, carpets didn’t get vacuumed at all and we were there for seven days. Food was great every day and the staff were pleasant.

Helpful?
K
KristenusUS
Verified booking
family_with_children
Standard Room
Stayed in Jul 28, 2025

"Exceptional"

9.0

The staff was very friendly, and the location was convenient.

Lights didn't work for outside pool and patio area. We were on the first floor room above us had kids jumping around all hours of the night.

Helpful?
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