Luton Hotel

Shower was moldy pillows flat when we asked for more none turnsd up

Very pleasant, Very helpful friendly staff Good location

Whilst a good location and price the saying "you get what you pay for" if very true. Cheap hotel, cheap facilities. Broken blind in bedroom, blind in bathroom had holes in it. Tired looking corridors and reception area. Felt cheap.

Check in took a long time with the staff member struggling to find a key for the chain on the door. Who then seemed to struggle finding my reservation on their system. Who then needed to check the room had been cleaned before I was given the key. The hotel is dated and in desperate need of refurbishment. The staff looked scruffy, the carpets were stained and the bed uncomfortable. Not a great stay.

Well where to start hot water was not hot but it was brown and yes I did say brown So was the shower head and the sealent around the shower not a good sign " not that I was getting in anyway "

It was a bed

Lots of people ‘hanging out’ in the car park and around reception. Carpets stained, paint peeling off the wall. Hotel looks like it has been furnished by the company that grossly underbid for the travelodge contract. Room window didn’t close so traffic noise all night, the odd plane going over the only relief. For some reason the window had a rug permanently attached to it instead of a traditional curtain arrangement. There seemed to be coming and going all night and several parties/fights/room redesign sessions until 5 in the morning. No hot water in shower. Gave breakfast a miss. I’d rather sleep in my car. Not that I got any sleep.

We chose this hotel as was close to work, the staff were polite, check-in was easy, the room was clean and tidy. extra air-con was provided. food was good, only thing that let it down was the bar had limited drink options both soft drink and alcoholic

Got there to be greeted with an awful smell in the very dated bathroom - cracks everywhere, shocking painting and decor. The chairs in Reception were ripped and filthy and when asking for a drink at the bar there was literally nothing there. The barman just said “welcome to Luton”.

I only stayed for one night. The first room I checked into had a broken toilet and aircon. I was given keys for a second room. When I went into it, the room hadn’t been cleaned there were towels and rubbish all over the bed. The third room also didn’t have working aircon and the bed was broken so sloped to one side. Overall the presentation of the whole hotel was very poor with smashed electrical sockets for example. Also no sockets near the bed in any of the three rooms. Strongly suggest avoiding.