Homewood Suites by Hilton Columbus

We personally had a lot of issues with this property while visiting. The hotel is in a great area and does have some wonderful staff people working, however this does not offset the bad. Day one I was in my hotel room and was unable to get the tv to work and the staff member handed me two remotes and told me how to change the input on the TV as she thought that was the issue, however after taking the remotes back to my room and then attempting to fix the issue which did not resolve, she did not seem all that thrilled to assist me in coming to the room to fix the issue. I also noticed there was black mold growing on the ceiling in the bathroom and along the edges of the shower. I also attended the complimentary breakfast and got an overnight chia seed pudding which I took back to my room to enjoy and while the flavor was good, I bit into a staple, yes a staple used to hold papers together. I called the front desk to notify them that they might want to pull the others to prevent any other mishaps, but I was put on hold and then when the line was reconnected was told “they don’t have staples in the kitchen” I took the food item and the staple down to show the front desk who offered me a new overnight chia seed pudding, to which I declined. I wasn’t mad, just wanted to ensure nobody else got hurt. Finally on my last night the fire alarms were ringing and flashing from 0230-0450, so most of the people staying sat in their cars while we waited on someone to come turn off the alarms

Okay

Clean and friendly staff

I‘m not one to do reviews, but expected more from Hilton. The hotel carpet in the halls is stained, the chair in our room was stained. The water was out for hours. Housekeeping came by and took all our towels, but never replaced them and did not refill shampoo and more. We called to let them know and they said okay but never did come back with them. We called the front desk and she was super sweet and brought the towels up for us. This was after being out all day. Then the fire alarm repeatedly was going off. My youngest really struggled, saying his ears hurt with the constant fire alarms going off. The breakfast was cold, but had a okay selection. I did like the water pressure and the hot water in the shower. I will say the front staff was super nice! Would I stay again, no, it cost way too much for the headache. Oh and the elevators were way overdue for inspections.

Our bathroom needed some attention maintenance wise ( loose faucet/shower door didnt close all the way causing water issues) Hotel is clean and well kept otherwise and staff is friendly and helpful

There was an issue with water upon arriving and the front desk rep made sure to keep me updated on the progress

Excellent check in!! Great Room! Convenient location to all shopping and restraunts.

I was well satisfied with the hotel with the exception of one area. The shower was very old, started to deteriorate. The rest of the bathroom and room was in excellent condition.

The hotel was dated and showing it. The best part/funny of my stay was the “hurricane grade” shower