Emerald Beach Resort by Resort Collection

The property was nice overall, but we had an issue Friday night with the tub being stopped up and they didn’t fix the problem until late Saturday. Which was an inconvenience to my family.

This condo is very nice. It just needed a deeper cleaning. Wonderful stay. Right on the beach is nice and i sure got a lot of exercise walking from parking garage to room. Out of 5 stars i give 4.

Perfect vacation all around!

My kids and I was down for spring break and we really enjoyed everything!!! This condo was absolutely beautiful and breathtaking!!! We will for sure book again!!!!

The resort overall was good, just they mixed up our room with someone else’s room and gave us the code to the door that someone else had rented before already and we didn’t know it My Wife and I unlocked the door with the code they sent us and we walked inside and somebody was in there. We almost got shot that man was really mad at us and came with a gun that almost scared us to death so I called them and said that the room we rented was in use so they gave us a different room and that room we got also had a washer and dryer in there and we washed our clothes when we took our clothes out of the washer. They were completely ruined. I don’t know what it was if it was oil or something but our clothes had a complete gray-black isch color about $100 worth of clothes and I hope to get a partial refund from Emerald Beach resort

The property is conveniently located and walking distance to plenty of things. However, the customer service was not good. Our air conditioning unit was not working, and it took an extended time to get it repaired. We had to sleep 2 nights without ac, and it was mid 80s in the condo in the meantime. I was also told we would be provided with extra fans that were not provided, and I was hung up by customer service.

Everything is clos

Our unit was very clean but hallways, elevator areas and lobbies really need to be cleaned and updated

I didn’t like how the building was a bit confusing. Took me a while to find the pool, no clear signs directing to pool. Very limited amount of pools and spas/sauna. No assign parking was also an inconvenience. Nice views. Clean room. Spacious. Room was same as the pictures - which was good. Overall, good experience.

Place is nice property kept real clean, unit could have been cleaner. I would stay again