Emerald Beach Resort by Resort Collection

The master bedroom has a damaged bed, the mattress has a huge dimple in the middle so when you lay dow. You roll to the middle. The small bedroom mattress is so wore out that you can feel every spring in the mattress. The sofa couch mattress is terribly stained as well as the couch itself. Under and around was dust piles as well as Dorr and sand.

The stay was great. The only thing i could complain about was the elevators were under maintenance so it took a long time to go up and down floors using the one set that was working. Rooms were clean and everything was organized.

The sheets was not cleaned before I arrived. Maintenance men come in to check balcony railing without any notice from front desk. No hair dryer. Moving from the parking garage to our room was not convenient

Everything was excellent except the queen sofa bed. Unbearable. Absolutely no cushion could not use had to sleep on the floor

It was great we recommend for our friends and family

Loved the location of the property. Property was decorated very nice! What we didn't like was that the toilets were very nasty under the rim, we had to purchase cleaning products and cleaned it ourselves. You could tell the toilets bowls under rims had not been cleaned for some time, and also it could have been dusted better. The smell of dust was very strong. But overall it was a nice place to stay!

Booked this condo for my sister’s birthday weekend. We loved how spacious it was and the ocean view was amazing. Right down the road from Pier park.

Emerald Beach was Great. Southernmost Im not totally impressed. I ask the first host about towels and she said I had to wash my own. The 2nd time I called I told them I wasnt on vacation to do Laundry and I did get towels. Not real good communication on that. Im also upset with Expedia that I got screwed out of $186-- said I could cancel!!

Property is nice! 1 problem with the television that was fixed fast! Location is great! Kiddie pool and gas grills were a PLUS! My kids and family enjoyed it here!

Great stay. Decent location! Only Issues was getting tissues and towel