American Inn and Suites Dundee

The curtains were nice and blocked the sun. The bed was comfortable. The shower was hot and pressure was good.

The pillows were thin and lumpy. The cleanliness of the room was not to a good standard. The shower curtain did not stay closed because the rod was tilted. The smell of the hallways and the room was terrible. The breakfast offer was just cereal which was disappointing.

We had reserved and were charged for a family suite but were given a double bed room. The front desk staff were very nice and apologized but there was nothing they could do as the family suites were overbooked and they needed a manager to authorize anything. We were told we would get a call from the manager to give us a discounted stay as the suites are a higher cost than the double bed room that we were given but we received no call from the manager to date. There were stains on the bed sheets and curtains which despite it being a 2-star motel, there are still certain things from a cleanliness perspective that you would still expect. We will not be returning but the front desk staff were very lovely and sweet.

The hotel smells weird. A bunch of people are around. Our initial room was in a hall with people blaring music. The front desk person was very nice and gave us a new room (but it wasn’t a king like we reserved). We went to Kroger a mile away and someone keyed our car. No elevator either.

Friendly atmosphere

Woof. This place is an absolute dive. Carpet is stained everywhere in the room. Moldy bathroom, plaster falling off the ceiling in the shower from a leak in the room above. AC doesn’t work well at all. Even at 89 a night, find somewhere else… this place is terrible.

Owner would not work with me even though the property was overbooked and we didnt have the room we paid for. We found Chicken bones in the hallway floor. No elvator. People guarding the entrance and had to walk through them and the stench of marijuana. We had to leave because the room wasnt big enough for us and my boyfriend mafe me and the kids get into the car while he packed the stuff in because it felt so unsafe. Would NOT stay if the room was free. Do yourself a favor and find a different hotel

The staff was nice

Do not recommend! The room was disgusting! The bathroom didn't even have full rolls of toilet paper, there were two more than half gone rolls....they were used this is disgusting! The toilet looked like it hasn't even been clean. The shower curtain was held up by a glass dish and a piece of soap! The shampoo and body wash they had were tiny bottles that were already half used. The hallways smelled over all it was just gross and very unclean! I would never stay here again.

Terrible mold dirty tub . Someone went in room while gone . Would not let us see the video . So we left and cancelled the next week . These are pictures of the bath .

People were hanging out of their windows smoking in their rooms. Music playing loud and a bunch of people just standing outside. It was like a college frat party only much more scary as it looked like some of them might have been packing heat.