Park Hyatt Beijing

We keep returning to the Park Hyatt because of its exceptional quality and attention to detail. We loved it even before becoming parents, but now with a toddler, we appreciate it on an entirely new level. The room design is not only elegant but also thoughtfully child-friendly—rounded tables and smooth edges made it a safe and comfortable space for our little one. The interior design is both refreshing and refined, making each stay a true pleasure.

Upon arrival at the hotel, I was assisted by Derick at Front Desk Office who helped me to check-in for the stay. He is efficient and proactive in offering advice on the benefits and sharing the facilities of the hotel given that this is my first stay with the hotel. The room is spacious, neat and clean, though there are parts of the room that is showing signs of wear and tear. I had a good night sleep with the comfortable bed. During my stay, Sara from the house-keeping department ensures that my room is always keep neat and clean for a good rest. She is considerate and proactively checks in with me if I am in the room, on a convenient time for me to clean the room so as to minimise inconvenience to me. Breakfast is held at the China Grill Restaurant at Level 66. It offers a panoramic view of Beijing city. Breakfast can get busy on weekends but service is good. Food quality is great though the breakfast options can be a little limited as compared to other Beijing hotels that I have previously stayed in. The staff at the ground level is very helpful with directions and assistance with booking of taxis / luggage. In particular, I was delighted with the service provided by Kevin. Whenever there is guests entering or exiting the hotel, he makes it a point to greet and assists. I was expecting a delivery of item and he went out of the way to locate the item and delivered it to my room even though I have informed the front desk that I could collect it on my own. On another occasion, it was raining very heavily and he proactively offered me an umbrella to stay dry. Overall, my stay was a pleasant one despite the hardware in the hotel room showing signs of wear and tear and on some occasions that staff did not appear to be friendly when i was passing by the hotel lobby floor as it tends to get very busy with people busy taking pictures there or waiting for people. Location wise, it is very convenient given that the subway Line 1 and Line 10 are below the hotel and connected to the mall.

I really enjoyed my stay. Good restaurant, good swimming pool, good gym, fantastic room view. I also liked fitness program on TV. Every morning I started doing 15 minutes workout. Thanks for the staff who gave me the city map that shows the location of hotel. It saved my life while finding my way back to hotel.

Excellent hotel with nice views. Spacious, clean, comfortable & modern rooms. Great guest service, good amenities & convenient location with malls and subway just within a stone throw. It's just PARK HYATT STANDARD! Highly recommended!

Barely meet 5 start standard overall.. bed is comfortable and service response generally good. But amenities is beginning to feel aged.. breakfast experience NOT 5-star. Soup noodles pre- cooked and fresh juices with limited availability. Instead you get commercial premix.

if ya ever feel ur life’s going too well, this’s prolly the best place for ya to stay w/ in Beijing. I got threatened and insulted right at their lobby by their concierge for simply asking for a quick car park at their front entrance for a pack&go, and their manager, after more than 30mins waiting, said the non-stop signs were too heavy to be lifted and cuz of the strong wind blowing as well, and he offered me “NEXT TIME, WE’LL UPGRADE YOU TO A BETTER ROOM” lmfao

I’m very pleased for my stay here. The front desk lady who chatted with me through my call was super friendly and helpful. They tried all their bests to satisfy my requirements and they made it. Really appreciate all the staff working here! The scene outside is amazing as well. I will come back next time

Good

Good vibe in the hotel bar(China bar) and the manager Toby is very flexible and helpful. He was always around when we needed him and was able to offer suggestions on cocktail options. Very knowledgeable on alcohol beverages. Service of the hotel is in general good and staff are responsive but since there are many green hands , sometimes things could not been done correctly in the first time.