The Chatsworth Hotel

I am giving a lower rating as we did not get the room we booked on the first night. It was very disappointing as we had stayed before and knew which grade of room we wanted and paid accordingly several weeks in advance

I paid and booked for a £300 per night de luxe room. What we got was an room on the ‘attic’ floor, an entirely grey room with grey furniture (walls and furniture grubby, stained and chipped) along with beige curtains, on a small window, that did not close correctly - not a single decoration or picture in the entire room. The toilet door did not close properly, the sink was disgusting - large cracks, smeared with filler, ingrained with dirt, the water pressure poor, so the shower was a trickle and even the toilet roll holder was broken and hanging from the wall. Needless to say, despite having paid, we left early and went elsewhere.

The room was very comfortable and the host was very welcoming. There’s no need for air conditioning because the sea breeze works excellently well.

Very little, breakfast was ok.

Probably the worst room I’ve ever encountered. Grey walls, grey furniture (both scuffed and chipped), beige ill -fitting curtains and not a single picture or decoration in the room. Toilet door didn’t fit, horribly cracked and grimy sink (with filler smeared across), poor shower and even toilet roll holder broke and hanging off the wall. We left early, despite no refund.

We stayed in The Chatsworth Hotel for two nights whilst attending the LTA Eastbourne Open. The location is absolutely perfect; simply cross the road for pre and post tennis swimming whilst Devonshire Park, and the restaurants and cafes in that area of Eastbourne, is only a short stroll away. For art and theatre lovers, The Towner Gallery and Devonshire Park Theatre are both close to the hotel. We travelled by train; the station is in easy walking distance. We were on the top floor with a great view of the beach and pier. Our shower room had everything we needed. We try to use stairs whenever we can but I have to say that the lift is quite a feature! We found the staff to be friendly and helpful and we would stay at The Chatsworth Hotel again.

It was convenient to walk to Devonshire park for the tennis

Very poor breakfast. Slow service. No Muesli or marmalade despite requests. Water provided on arrival … 2 bottles but no more for next 2 days despite high temperatures

Compactness of Hotel and comfortable public rooms

Breakfast offer a little disappointing - ran out of items and pastries stale

The room was of adequet size.

Breakfast service terrible. Pathetic table set up of continental breakfast items with poor avaiability. Back bacon one day, scraps only another day No evidence of any staff training or F & B management. Room TV was a complicated setup, needed help to find BBC. Quite unsuitable for a hotel room.

The location is perfect, close to the town, opposite the seafront and a short walk from Devonshire Park. The hotel has an air of bygone elegance from its facade to the stylish reception area. The rooms were great. Special mention has to be made of the gentleman on reception upon our arrival. Thanks to him we were able to change rooms to one with a walk in shower. Absolutely no hassle and no problem. Thank you. All the members of staff we met were friendly and charming. I must mention the young lady with whom we had a talk about the World Cup. I've booked a number of events for my wife's birthday and if they're anything like the Chatsworth they'll all be excellent value. We didn't have any noise related issues, unless you count my snoring. Both the cleanliness and the amenities were absolutely fine. My good lady has expressed a desire to return to Eastbourne for the tennis at some point and we'd be hard pressed to better the Chatsworth.