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7.6 / 10 Guest Rating

The Klagan Regency

TB-00-01, 1 Borneo Hypermall, Jalan UMS Kota Kinabalu, Kota Kinabalu, Sabah, 88450, Kota Kinabalu, MY

The Klagan Regency - main view

About the Property

Recreational Amenities and Views
Indulge in the outdoor pool or relax on the rooftop terrace while enjoying the picturesque views.
Dining Options and Services
Savor a delicious meal at the restaurant or grab a quick snack at the coffee shop/cafe. Room service is also available for your convenience.
Business and Event Facilities
Benefit from the business center, conference space, and meeting room for all your work-related needs. The hotel offers express check-out and dry cleaning services for a seamless stay.
Book your stay at The Klagan Regency for a perfect blend of leisure and convenience.

Facilities & Amenities

Health or beauty spa nearby
Express check-out
Newspapers in lobby (surcharge)
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
ATM/banking

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Twin Room - Photo 1
Superior Twin Room - Photo 2
Superior Twin Room - Photo 3
Superior Twin Room - Photo 4
Superior Twin Room - Photo 5
1/5

Superior Twin Room

2 Twin Beds344 sq feet Internet - Free WiFi Entertainment - 32-inch TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterBathroom - Private bathroom, shower/tub combination, bathrobes, and a hair dryerPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - Bed sheets not availableSmoking And Non-Smoking

32 m2
Sleeps 4
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Superior Twin Bed

Non-refundable
Breakfast Included
20% OFF$60.61

$48.49

Includes taxes & fees
Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
Deluxe Twin Room - Photo 5
1/5

Deluxe Twin Room

2 Twin Beds420 sq feet Internet - Free WiFi Entertainment - 32-inch TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterBathroom - Private bathroom, shower/tub combination, bathrobes, and a hair dryerPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - Bed sheets not availableSmoking And Non-Smoking

39 m2
Sleeps 4
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Deluxe Twin Bed

Non-refundable
Breakfast Included
20% OFF$63.9

$51.12

Includes taxes & fees

Guest Reviews

7.6
Very Good102 verified reviews
AI Summary

Guests highly rate the good pricing and frequently praise the helpful staff.

Categories

Cleanliness6.4
Service8.3
Location6.9
Room Quality7.8
Amenities7.8
Value for Money8.3
Food and Beverage7.9
Overall Experience7.4

Select topics to read reviews

B
Boon
Verified booking
family
Standard Room
Stayed in Sep 14, 2025

"Exceptional"

10.0

No parking available so we parked at the mall adjacent to the hotel. Our flights are at 9am so we checked out at 5.30am but door to mall car park is locked by mall staff. Walked up car ramps to car park from outside but could not leave as payment must be made inside the mall which open at 10am. There are also no security personnel at mall to help us. Fortunately a kind hotel was was able to call mall parking attendant to come over in motorbike so we can pay and leave the car park. Fortunately we had ample time and did not miss our flights.

Helpful?
C
chan hong
Verified booking
Standard Room
Stayed in Jul 27, 2025

"Excellent"

8.0

Good price for what it has to offer.

Helpful?
A
Ali
Verified booking
family
Standard Room
Stayed in Oct 31, 2024

"Exceptional"

10.0

We had a good time. Staff is very kind and helpful.

Helpful?
M
Manivannan
Verified booking
Standard Room
Stayed in Jul 6, 2020

"Exceptional"

10.0

Need to improve the quality and choices of breakfast... Need to have more options for other meals.

Helpful?
R
Rafiee
Verified booking
Standard Room
Stayed in Jun 8, 2020

"Exceptional"

10.0

the best place for holiday, good service

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 19, 2020

"Will stay again, definitely"

10.0

It was amazing..the room is clean, the breakfast was great..will recommend to friends

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Mar 15, 2020

"Exceptional"

10.0

Awesome nice place to stay with famili

Helpful?
V
Verified traveler
Verified booking
family_with_children
Standard Room
Stayed in Mar 4, 2020

"Exceptional"

10.0

best stay in sabah

Helpful?
A
Aimi
Verified booking
partner
Standard Room
Stayed in Feb 28, 2020

"Excellent"

8.0

Everything was perfect but the bathtub drain stopper stucked in closer position; hence the water cant drain out propey.

Helpful?
D
David
Verified booking
Standard Room
Stayed in Dec 31, 2019

"Nice hotel near UMS"

8.0

Vacation with my wife. Overall the hotel is nice, and the service is very good, but the parking is a big problem. There is only street parking available, and because the hotel is part of a mall, it is really hard to find parking. The hotel should provide at least valet pa.

Helpful?
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