Hyatt Place Jackson Ridgeland

Breakfast was great, bed was very comfortable and pillows were perfect. I was happy to enter my room to find it was very cool no adjustment to the thermostat necessary. Very friendly and helpful staff.

Fridge in room was frozen over and could not be used. We could not get extra towels because they did not have any. We had to use towels to clean up water from the fridge defrosting. Since we could not get towels, we had to go buy some. Air did not work well. Did not have a do not disturb sign for door.

It’s a Hyatt in name only. Closer to Motel 6 in experience. Dirty rooms, especially bathrooms and bedsheets, broken furniture, hunting, always, and a really, really shabby breakfast. It’s almost by design

They do not have microwaves in the rooms, they do not clean the rooms daily. Had to ask for extra towels twice, inside of toilet bowel was dirty. The breakfast was a 1, hard pre-prepared waffles, undercooked sausage, the staff has a nonchalant attitude when you ask a question. This hotel has potential but is lacking in many ways.

Grout in bathroom was filthy.

Great

It is a very nice hotel but not kept up very well in our quick experience. Our fam of 6 enjoyed the good amount of space, but lacked some general upkeep. Sink stopped up. Stepped in puddle of dripping AC in the morning. holes in wall where should have been TP holder. Could not get extra blanket for pull out bed. Breakfast was pretty good. The staff was friendly.

Staff was friendly, amenities nice. AC was dated and noisy especially turning on and off throughout the night.

Rooms were clean, Do not try to check in early though as they release all of the rooms at shift change around 3pm. Breakfast was fine for a hotel they just seemed a little understaffed in the mornings.

Very friendly staff from top to bottom!!! They are wonderful and helpful just genuinely good people!!!