Hyatt Place Jackson Ridgeland

Breakfast above the average

The swimming pool was unusable

There was mold in our room Our room wasn’t ready till 5. The toilet kept running The slide door in the room wasn’t ready till broken. The reception when we got there was rude.

Not as nice as is appears. Cranky staff at night. Dog fee is $75!! EV fast charging in hotel parking lot. CHMO. Really loud road noise.

The room was not serviced the two days I there, had to request towels the two days, no shower mat, I slipped, I had to put a towel down to stop me from falling, no microwaves in room, the ice bucked came apart and leak water on desk soaking my things. front desk didn't know where laundry room located, couldn't have laundry coins billed to my room I to go around asking for cash because it was all they would take, who carry cash! And the icing on the cake the desk clerk would not service me because I put the money on the desk, she said she would not service me until I pick the money up and put it in her hands, what! Oh, I made reservations in March my stay was in July, my reservation was not reserved, and I had printed confirmation, so I was late for my meeting until they figure something out. I thought by staying at the Hyatt Place in Ridgeland, Mississippi that I would get the best, but I was disappointed!

We had to go through 4 rooms to find one clean enough. This was the worst Hyatt we’ve ever stayed at. Felt like a trash hotel. Dirty, old, appears decor has all been removed. Front desk did not seem to “care” about customers. Housekeeping did find us a clean enough room. Will never stay there again.

Rose were small and dark. The floors were damp. The water pressure was very low. I had to ask twice for a clean towels on a two day stay. On the first morning for breakfast the cafeteria ran out of salt. For the price I paid I we’ll not stay there again.

This felt like a 1 star hotel that was converted. It was horrible - our 1st room had water running all over the floor from the a/c unit; bathroom was dirty; toliet wouldn't flush and we could not get any towels for my entire stay unti the night before we left. We were there for a family reunion and many of the guest had the same issues - i couldn't believe it when the girl told me they didnt have any clean towels in the hotel. I was like are you kidding me -it was just horrible. I wouldn't recommend this hotel to anyone. It is not the level that I would expect from Hyatt. I was just at a Hyatt in St Louis and the experience was totally the opposit. I've stayed at this brand in Miami as well and never experienced what I experienced at this location. I found myself cleaning the room because they were not clean.

Was not happy with the room. After driving a great distance and arriving late evening there was no TV connection. And the wooden furnishings were quite tattered. Didn’t expect such wear and tear. We requested a different room. We moved only to have the same conditions in the second room. Do not plan to stay at the Hyatt Place again.

Breakfast

Room was not ready upon arrival. Found a pair of jeans in closet, no room access to microwave, was hard getting towels